Ilaws Reviews

The overall sentiment in customer reviews for ILAWS, a legal services provider, appears mixed. While many reviewers commend the company’s clear communication, professionalism, and helpfulness, especially regarding wills and power of attorney, several negative reviews raise concerns about lack of full legal accreditation, issues with document completion, and allegations of misleading advertising. Some customers specifically name and praise staff for their conduct, while others express frustration with regulatory or pricing matters.

Common themes in positive reviews include approachable and patient advisors, straightforward explanations of complex legal topics, and absence of hard-sell tactics. The company’s team, including named staff such as Tony Marchi and George, are frequently credited for their professionalism and follow-up after services are completed. However, recurring criticisms cite aggressive sales approaches by competitors (noted as a contrast), higher prices, miscommunications about legal qualifications, and isolated complaints of incomplete documentation.

Based on the reviewer feedback, ILAWS holds a generally positive reputation in Clarkston and surrounding areas for its accessible approach to estate planning. Many returning and referring clients indicate trust in the process. However, concerns about legal status, pricing, and reliability of document handling temper this reputation, signaling a company that is valued for its people and process but faces industry scrutiny on certain operational aspects.

ILAWS provides legal services focused on estate planning, wills, and power of attorney arrangements. Its primary market consists of individuals and families seeking assistance with future planning and legal documentation. The company operates regionally and offers in-person consultations at client homes or their office location.

ILAWS delivers its services by sending knowledgeable representatives to client residences or hosting appointments in-office. Advisors explain processes in accessible language and assist with paperwork for wills, powers of attorney, and related planning tasks. The delivery model emphasizes consultation, information sharing, and after-service follow-up to address client questions.