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Hewlett Packard Enterprise Reviews

Rated 4.4 based on 88 Reviews

1 Aldermanbury, London EC2V 7HR

Uncategorized London

Published on
August 27, 2025
Last updated
August 27, 2025

Reviews Summary

Overall sentiment toward HP’s products and services is predominantly negative, with many reviewers highlighting persistent issues such as unreliable hardware and poor aftersales support. Multiple customers report problems with HP printers and computers, ranging from connection difficulties and technical faults to environmentally concerning practices around ink cartridges. A few positive notes are seen regarding the company’s physical office environment and hosted events, but these are exceptions rather than the norm.

Frequent themes in feedback include dissatisfaction with warranty processes, printer connectivity, unresponsive customer service, and frustration over delivery failures. Some users express environmental concerns involving planned obsolescence and wasteful ink policies. While HP’s corporate offices and event spaces receive brief commendation for their appearance and hospitality, recurring negative patterns around product reliability, fulfillment, and communication dominate the majority of reviews.

Based on recent reviewer input, HP’s reputation for technology products and customer service appears weak, especially for consumers in regions that depend on swift support and reliable equipment delivery. The company is recognized locally for corporate events, but consistent negative product experiences and logistical complaints affect overall perception.
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What Customers Are Saying About Hewlett Packard Enterprise?

fantastic experiences.

Hospitality was great

very smart.

fantastic building.

Trustguide extracts key phrases from reviews about Hewlett Packard Enterprise and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 20% of Hewlett Packard Enterprise's customers had a positive experience.

Positive
20%
Neutral
10%
Negative
70%

Hewlett Packard Enterprise Ratings

1

As of Based on 88 revies as of Aug 27, 2025

Hewlett Packard Enterprise Score

20%

As of Based on 88 revies as of Aug 27, 2025

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Customer Reviews

As of Aug 27, 2025, 88 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Hewlett Packard Enterprise's publicly available reviews View source

q3snap rated Hewlett Packard Enterprise 1 stars
2 weeks ago
Don’t buy a HPE printer specifically hp110 that has connection to the cloud they make it impossible to work and I hadn’t use it for a short time, the printer was perfect stored, had toner 90% then communicated through the ip and it display a message something’s wrong contact Hpe support and then they want to charge you as it’s out of warranty . Well I had to get rid of that printer as I will not buy a HPE printer ever again.
Jill F rated Hewlett Packard Enterprise 1 stars
6 days ago
HP ink trial harmful to the planet and customers. Offered a free ink trial with my new HP printer. I’ve ended the trial and I’ve been told all the spare print cartridges won’t work and need to be sent to landfill. Not environmentally or customer friendly HP!
Grantly Lynch rated Hewlett Packard Enterprise 1 stars
6 days ago
I bought an HP DeskJet 2700 and have spent ages trying to get the thing to connect to my WiFi. All it does is blink at me, and I am putting it in the bin. Their helpdesk was useless, and I downloaded the HP Smart app, which just kept saying Unavailable. This was the first HP product I have brought, and it's going to be the last.

Frequently Asked Questions About Hewlett Packard Enterprise

Do HP printers have reliability or connectivity issues?

Several customers report experiencing printer connectivity issues, especially with WiFi connections and related apps. Plugging in directly with USB or frequent network switching is sometimes necessary, according to reviewer feedback.

How effective is HP's customer service when resolving warranty or delivery concerns?

Reviews indicate customer support and warranty processes can be slow or unresponsive. Some users feel their concerns about failed deliveries and faulty products were not promptly addressed.

Can HP event or office spaces be used for meetings or corporate events?

Some reviews highlight positive experiences attending business events and forums sponsored or hosted at HP offices, noting that the buildings are clean, modern, and provide good hospitality for such events.

About Hewlett Packard Enterprise

Uncategorized
HP is a multinational technology company that provides printing solutions, personal computers, and enterprise services, as well as hosts business events. Their offerings include both hardware, such as printers and laptops, and related consumables like printer cartridges for commercial and home use.

HP operates through a global distribution network, utilizing both direct and third-party delivery and support channels. They offer customer and corporate service through helpdesks, digital applications, and physical offices, as well as sponsor or host professional events in their corporate office spaces.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.