York Hall Leisure Centre presents a mixed overall company reputation according to the recent reviews. Positive feedback highlights the value provided by the monthly membership and appreciation for specific community-centric offerings such as the women-only swimming evening. However, there are significant pain points that have consistently dampened customer experiences, predominantly around the state of the facilities and service quality. There's frequent mention of issues such as poor maintenance of the gym and spa, unhelpful staff, and subpar organization during events. For instance, customers report lack of proper cleanliness, broken equipment, and a need for better customer support and guidance. Additionally, the lack of proper amenities such as towels in the sauna and the absence of basics like a working sound system during events have been noted as detractors from what could otherwise be a variety of enjoyable experiences.
York Hall Leisure Centre Reviews
Rated 4 based on 870 Reviews
5 Old Ford Rd., London E2 9PJ
Leisure Centres
