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Wren Kitchens
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Wren Kitchens Reviews

Rated 3.9 based on 303 Reviews

Staples Corner Retail Park, Geron Way, Brent Cross, London NW2 6LW

Kitchen Showrooms | London

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Published on
January 16, 2024
Last updated
March 13, 2024
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Reviews Summary

Wren Kitchens appears to maintain a positive reputation, bolstered by reviews highlighting its competitive pricing, quality craftsmanship, and exceptional customer service. Numerous customers rave about their stunning kitchen installations, attributing their satisfaction not only to the high-level design and functionality of the products but also to the dedicated service provided by Wren advisors such as Kam, Kahina, and Stefan. These kitchen advisors are commended for their deep product knowledge, design expertise, and exceptional customer support, going beyond expectations to ensure customers' visions for their dream kitchens are realized within budget constraints. However, there have been isolated incidents where customer experiences have been subpar due to issues with accountability, order fulfillment, and communication, causing undue stress and inconvenience.

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What Customers Are Saying About Wren Kitchens?

Trustguide uses AI to extract key phrases from reviews about Wren Kitchens and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Wren Kitchens's customers had a positive experience.

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Neutral
Negative

Wren Kitchens Ratings

5

As of Based on 303 revies as of Jan 16, 2024

Wren Kitchens Score

As of Based on 303 revies as of Jan 16, 2024

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Customer Reviews

As of Mar 13, 2024, 303 customers have reviewed this business and rated it 3.9 Star out of 5. Trustguide conducted an in-depth analysis of Wren Kitchens's publicly available reviews View source

Bahrije Salihu rated Wren Kitchens 5 stars
a month ago
My finished new kitchen looks absolutely stunning!!! Great design and all round help from Kam many thanks! Arrived on time on my chosen day of delivery and there were no issues . 5* all round for customer service, choice & quality of the kitchen and all at an extremely competitive price. I couldn't have done any better anywhere else! THANK YOU ALL x
Jay rated Wren Kitchens 5 stars
2 months ago
My Fiancé and I bought our kitchen from this Wren branch earlier this year. We got the J pull Lava grey gloss infinity range. Our Sales Advisor Kam Bansal was AMAZING! This guy really knows his stuff, he made the whole process effortless and precise and went the extra mile every single time! We were so happy with his expertise and mannerism as well as his customer service and product knowledge. This guy is the only adviser I would go to again when buying another kitchen. I can’t recommend him enough. The whole experience was so professional and down to earth, he helped us create and design our dream kitchen exactly within our budget! From start to finish Kam was only interested in what we as the customer wanted and we were more than happy with the end result! Anyone reading this and considering buying from this Wren branch, ask for Kam, you will not be disappointed at all! Our kitchen is fully fitted with only the tiled flooring left to do. I will upload what it looks like now without the flooring. Kam thank you so much! Honestly you made the whole experience such a pleasure!
S rated Wren Kitchens 5 stars
2 months ago
Kahina, changed my life! I was so depressed with how my kitchen looked before, and I wanted a unique but affordable design. Kahina, sat down with me and helped me design a kitchen I’m SO happy with! She listened to all my needs, was professional and so attentive, answering my call whenever I had a query. I will forever be grateful for her, she went above and beyond to make sure I was happy. I now have the best kitchen to cook in ahead of Christmas!!! :) x

Frequently Asked Questions About Wren Kitchens

Can Wren Kitchens accommodate custom designs within a specific budget?

Yes, Wren Kitchens has been praised for working closely with customers to create and design their dream kitchens while adhering to their budget constraints.

What is the typical experience with Wren Kitchens' customer service?

Many customers report an excellent level of customer service, with advisors showing dedication, product knowledge, and a commitment to customer satisfaction. However, there have been reports of service lapses that the company could address.

What should I do if I encounter an issue with my kitchen installation from Wren Kitchens?

If an issue arises, customers should contact Wren Kitchens' customer service immediately to seek assistance. The company reportedly needs to improve its responsiveness and accountability, but proactive customer communication can help mitigate problems.

About Wren Kitchens

Kitchen Showrooms
Staples Corner Retail Park, Geron Way, Brent Cross, London NW2 6LW
Visit website
442084322041

At Wren, we like to do things a little differently. We work with you from start to finish, to make sure we create your dream kitchen at the right price for you. We call this The Wren Way.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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