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World Airfares Reviews

Rated 4.2 based on 837 Reviews

10-11 Percy St, London W1T 1DN

Travel Agencies | London

Published on
January 12, 2024
Last updated
March 13, 2024

Reviews Summary

World Airfares has amassed a mixture of customer feedback that presents contrasting experiences. Some customers praise the company for its excellent customer service, promptness in issuing tickets, and effective handling of flight changes, which suggests satisfactory performance in routine customer interactions and an ability to quickly rectify issues such as incorrect information on tickets. Conversely, there are serious concerns raised by several customers about potential deceptive practices. These include allegations of overbooking flights, failure to honor cancellations within a promised timeframe, unforeseen and excessive charges for ticket changes, and inconsistent communication regarding refunds. These grievances imply operational inconsistencies and raise questions about transparency and trustworthiness.

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What Customers Are Saying About World Airfares?

Trustguide uses AI to extract key phrases from reviews about World Airfares and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of World Airfares's customers had a positive experience.

Positive
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World Airfares Ratings

5

As of Based on 837 revies as of Jan 12, 2024

World Airfares Score

As of Based on 837 revies as of Jan 12, 2024

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Customer Reviews

As of Mar 13, 2024, 837 customers have reviewed this business and rated it 4.2 Star out of 5. Trustguide conducted an in-depth analysis of World Airfares's publicly available reviews View source

Irum Hussain rated World Airfares 5 stars
a week ago
I booked through world air fares and then realised that I got my husbands name in the incorrect order on the e tickets. Jamie and travis were so helpful! Thank you again they sorted this out for me corrected the name and sent me new e tickets the same day. Outstanding customer service
Africa Europe rated World Airfares 5 stars
4 days ago
SCAM artists . Do not book with them they just take your money and cancel your booking.. I booked with them and the tickets were confirmed. The morning of flight they cancelled our ticket saying it was overbooked but we called the actual airline who confirmed this is a lie and there were many available seats. They left me stranded with a sick baby and no money due to they having taken funds for previous ticket..
J T rated World Airfares 5 stars
4 days ago
I thought I should share my experience today - booked within a couple of mins, a query about ordering special meals answered immediately. E- tickets received instantly, and the airline has my booking. So far so good, can’t understand so many negative reviews - yes they offer the best deal on the same flights!

Frequently Asked Questions About World Airfares

Can I trust that the flight deals offered by World Airfares are legitimate?

While some reviews indicate that the deals are legitimate and verified with the airline operators, it is recommended to do your research and confirmation to ensure the validity of your booking.

What is World Airfares' policy on changing flight dates or cancellations?

Policies on date changes and cancellations seem to vary, and some customers reported high fees and challenges with refunds. As policies might differ based on fare type and circumstances, it is advisable to clarify these details with World Airfares before booking.

Is the customer service at World Airfares reliable?

Customer experiences with the service team have been mixed. Some report quick and helpful service, while others faced difficulties with responsiveness and issue resolution. Consider contacting the agency directly to gauge the service level for yourself before making a decision.

About World Airfares

Travel Agencies

World Airfares is a leading online travel agency and a subsidiary of the eminent Moresand Ltd. We work directly with industry-leading airlines and provide everything from expert advice to discounted fares. Throughout the years, we have maintained a 5-star rating on Trustpilot, one of the central customer review platforms targeted by many firms worldwide. World Airfares also guarantees total financial protection for the money you pay us. We are an IATA-certified agent and hold an Air Travel Organisers License as well. Contact us today, and our flight experts will help you secure your spot with flexible payment plans.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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