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William May Jewellers Reviews

Rated 4.5 based on 239 Reviews

192-196 Rochdale Rd, Manchester M40 7RA

Jewellers Manchester

Published on
August 28, 2025
Last updated
August 28, 2025

Reviews Summary

The overall sentiment for William May Jewellers, based on recent customer reviews, is strongly positive. Reviewers consistently note high levels of professionalism, responsiveness, and helpfulness from staff members such as Daniel, Leon, and Sarah. Quick email replies, efficient problem resolution, and informative communication are specifically highlighted as areas where William May excels. There are no substantive criticisms or negative experiences reported in the available review set.

Frequent themes among the reviews include outstanding customer service—from prompt responses to special requests, such as resizing and product exchanges, to proactive updates throughout repair or sale processes. Customers also mention the ease of using the website, fast delivery, and competitive pricing. The staff’s willingness to go above and beyond, as evidenced by follow-through and tailored assistance, further defines the company’s positive reputation.

Overall, William May Jewellers is regarded as a reliable and customer-centric jewellery store, with particular recognition for its dedicated staff. The recurring praise for communication, efficiency, and flexibility underscores its strong standing among jewellery stores in the region.
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What Customers Are Saying About William May Jewellers?

delivery was very quick!

extremely helpful and professional

in love with my new gold ring

customer service was impeccable

excellent value for what I paid

exceptional and the most personal of services

extremely Kind to customers

making the process so easy .

she was super helpful!

Would recommend to friends and family.

Trustguide extracts key phrases from reviews about William May Jewellers and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of William May Jewellers's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

William May Jewellers Ratings

5

As of Based on 239 revies as of Aug 28, 2025

William May Jewellers Score

100%

As of Based on 239 revies as of Aug 28, 2025

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Customer Reviews

As of Aug 28, 2025, 239 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of William May Jewellers's publicly available reviews View source

Michele Moffat rated William May Jewellers 5 stars
a week ago
I purchased a chain in February for my partner, the website was easy to use and once ordered delivery was very quick! I then encountered an issue with the chain, I spoke with Daniel via email. My issue was resolved very quickly. From sending the chain back for repair to recieving it back was less than a week ( which included a weekend). Absolutely fantastic customer service, replying to emails very quickly and Daniel was so helpful and kept me informed the whole way through. I wish other companies customer service was this good. I can not fault them in anyway and would definitely purchase from William May again!
denis omahoney rated William May Jewellers 5 stars
a week ago
What a great experience using William May jewellers for the first time. Daniel was extremely helpful and professional and made the process of selling my ring very straight forward and I will definitely be using the services again in the future and would have no hesitation in recommending him and the company to family and friends.
Jenny Wright rated William May Jewellers 5 stars
a week ago
I am in love with my new gold ring! Such a great price, quality and delivery. Daniel was very quick and friendly helping to organise the resizing and polish before posting. I will definitely be purchasing from here again.

Frequently Asked Questions About William May Jewellers

How quickly does William May Jewellers handle repairs or exchanges?

Repairs and exchanges are typically resolved very quickly—often within a week, including weekends—according to customer reports. The company communicates promptly and keeps customers informed throughout the process.

Is the staff at William May Jewellers helpful with product questions or adjustments?

Yes, reviewers frequently mention staff members assisting with queries regarding purchases, resizing, extensions, and product recommendations through direct communication and follow-up.

How easy is it to use the William May Jewellers website for purchases?

Customers report that the website is easy to use, and the ordering procedure is straightforward. Assistance is readily available if any issues arise during the online process.

About William May Jewellers

Jewellers
William May Jewellers is a retailer and buyer of jewellery, offering products such as rings, bracelets, and chains through both online sales and direct communication. The company operates in the jewellery industry, serving individual consumers looking to purchase new items or sell pre-owned pieces via digital and traditional channels.

Operations at William May Jewellers center on prompt online ordering, personalized customer communication, and a responsive aftercare process. Staff members engage directly with customers for handling returns, exchanges, custom resizing, and repairs, often via email. Transactions for both buying and selling jewellery are facilitated efficiently, with updates at every stage of the process.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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