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Designer Watches Reviews

Rated 4 based on 34 Reviews

Jewellers in Stockton-on-Tees

Stockton Business Centre, 70-74 Brunswick St, Stockton-on-Tees TS18 1DW

Published on
September 10, 2025
Last updated
September 10, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 60% of Designer Watches's customers had a positive experience.

Positive
60%
Neutral
0%
Negative
40%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Designer Watches?

Genuine Watches at unbelievable prices

really exceeded my expectations

A very satisfying shopping experience!

delivery was spot on

excellent service.

Helped me from start to finish

Friendly, professional, great service

well packaged, delivered on time

Trustguide extracts key phrases from reviews about Designer Watches and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Sep 10, 2025, 34 customers have reviewed this business and rated it 4 Star out of 5. Trustguide conducted an in-depth analysis of Designer Watches's publicly available reviews View source

Lisa Gaydon-Hall rated Designer Watches 5 stars
3 months ago
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Alex sourced me a Gents Gucci Watch and it was absolutely worth the wait and updates often.🙌 Claire gave me updates of guaranteed delivery with DHL cannot thank Designer Posh Watches enough!. Genuine Watches at unbelievable prices I saved well over £500. Communication is most important and trust is 100% guaranteed. Highly recommended for sure. Thank you Lisa 😊👍
ViVi Li rated Designer Watches 5 stars
3 months ago
The Tissot I bought this time really exceeded my expectations. I'm very satisfied with both its appearance and timekeeping. The customer service communication was also very prompt, and the entire process went smoothly. I have already recommended it to my friends around me and will continue to repurchase it in the future!
Christos Gardikiotis rated Designer Watches 1 stars
3 months ago
After I checked if they had the watch in stock (they emailed to confirm they had 2 in stock), I placed the order. I waited 2 weeks, then reached out and asked on status. They came back saying they didn't have it in stock, blamed it on the system (it's always "the system" with ecommerce companies - I've worked in ecommerce, I know all the excuses), and they didn't know when I'd be in stock. They asked me to select from a list of available watches, at no extra cost, so I chose one. They confirmed. What arrived was a completely different watch. When I emailed back, the first line in their response that made me laugh was: "We are really sorry to hear this as we are a family run business of 12+ years online and have over 200K happy customers. All of our 150+ Brands on our website are guaranteed 100% original & authentic." Doubt there've been that many. Anyway, I sent it back, then asked when they'd be able to send me the one THEY offered to replace, and they told me they'd let me know once they had the returned watch in the warehouse. Eventually I just got fed up waiting for them and ordered from elsewhere for the same price. Just another case of lack of communication and care. If I hadn't reached out to them, I'd still be waiting on that watch.

Reviews Summary

Overall, the sentiment toward Designer Posh Watches is mixed, with several customers highlighting positive experiences such as genuine branded watches, smooth purchasing, and helpful staff like Alex and Claire. Fast, prompt responses and significant cost savings are noted. However, there are notable criticisms, particularly with stock issues, inconsistent communication, and negative service interactions, leading to dissatisfaction for some buyers.

Key themes across the reviews include communication quality, product authenticity, and order fulfillment reliability. Customers who received the correct item often mention prompt dispatch and well-packaged goods. Positive feedback centers on the professionalism and efficiency of the team, as well as value for money. On the contrary, recurring pain points are delays, receiving incorrect items, difficulties with refunds, and a perceived lack of follow-through, especially concerning unfulfilled orders.

In summary, Designer Posh Watches holds a solid reputation for authentic watches and competitive pricing, but reliability concerns—particularly related to stock accuracy and refund processes—affect customer trust. Repeat purchases and word-of-mouth endorsements indicate customer loyalty, yet prospective buyers should be aware of potential issues with order consistency and post-sale communication.
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Frequently Asked Questions About Designer Watches

Are the watches from Designer Posh Watches authentic?

Based on customer reviews, Designer Posh Watches sells genuine branded watches. Reviewers mention authenticity and significant savings compared to other sellers, emphasizing that the goods are original and well-packaged upon arrival.

How reliable is the order fulfillment and stock status?

Some customers report seamless order processing and timely delivery, but several reviews point out issues such as incorrect stock listings, delays, and difficulty receiving refunds when orders cannot be fulfilled. Customers may want to confirm stock before placing an order.

How does Designer Posh Watches handle refunds and customer issues?

Experiences vary. While some customers receive prompt resolutions when issues arise, others report delays in refunds and communication gaps. Refunds are issued in some cases, but follow-up may be required if problems occur with order fulfillment or returns.

About Designer Watches

Jewellers
Designer Posh Watches is a retailer specializing in genuine branded watches, offering a range of luxury and designer timepieces. The company positions itself within the watch sales industry and operates primarily through an online platform, providing access to multiple well-known brands and models for customers seeking value and authenticity.

Order handling involves product sourcing, online order placement, confirmation of stock, and coordinated delivery with tracking options like DHL. Designer Posh Watches manages stock communication via digital channels, dispatches items promptly when available, and provides customer support throughout the buying process. Packaging is described as professional and product authenticity is emphasized.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.