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Alan Bick Reviews

Rated 4.9 based on 380 Reviews

Jewellers in London

16-20, Audrey House, off Ely Pl, Hatton Garden, London EC1N 6SN

Published on
September 8, 2025
Last updated
September 8, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Alan Bick's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Alan Bick?

fantastic experience with Meir

go above and beyond for you

prompt, timely and professional

truly outstanding

service and patience

always very prompt on completing works

so helpful with my engagement ring selection

professionalism and kindness

couldn't be more pleased

top class

Trustguide extracts key phrases from reviews about Alan Bick and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Sep 08, 2025, 380 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Alan Bick's publicly available reviews View source

Sara Langridge rated Alan Bick 5 stars
2 weeks ago
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When my partner and I wanted to purchase a diamond ring for our engagement, there was no question as to where we would go. Alan Bick came highly recommend by dozens of our very satisfied emergency services colleagues. We had a fantastic experience with Meir who was very knowledgeable and extremely helpful. He took the time to understand exactly what we wanted, guided us through a variety of options, and helped us choose the perfect ring! The ring is absolutely flawless. The craftsmanship and quality is first class. I cannot emphasise enough just how much I adore it. I honestly cannot stop staring at it. We are beyond happy and will definitely be heading back to Alan Bick for our wedding bands.
N A rated Alan Bick 5 stars
3 months ago
I came to Allan Bick with no jewellery buying experience to buy an engagement ring. I was put in touch with Meir who was able to take my ideas and thoughts on a design and make it into the perfect ring. My fiancé could not have been happier with the quality and design of the ring, which is the main thing. I'm not a jewellery person but even i was taken aback with the quality and tge beauty of this ring. On a personal note I am very, very greatful to Meir who managed to keep the ring within my affordability, whilst also getting me a much better quality of diamond than I could have ever been able to afford elsewhere. He was contactable when i needed to get updates and was flexible when i needed to pick up the ring out of normal hours. They will definitely go above and beyond for you here in terms of affordability. Thank you, I'm sure we will be returning in the future.
Laurie Olive rated Alan Bick 5 stars
3 months ago
Alan Bick appealed to me through their advertising in forces magazine and through a work friend! I contacted them and discussed what I wanted in regards to an engagement ring. All contact was prompt, timely and professional! Excellent service and amazing value for money, for a top quality ring that is so important to us. Of course she said yes! Will definitely be coming back to them for wedding bands!

Reviews Summary

The overall sentiment in the reviews for Alan Bick Diamond Jewellers is highly positive. Reviewers consistently highlight friendly and knowledgeable staff, especially Meir, and express great satisfaction with the craftsmanship and quality of their custom rings. Communication is described as efficient, and flexibility in appointments and services—such as resizing and affordability—receive repeated commendation. While the reviews do not mention significant criticisms, all feedback remains enthusiastic but grounded, citing specific ways staff addressed individual needs and timelines.

Common feedback includes praise for professional guidance throughout the selection and design process, as well as the ability to accommodate custom design requests and urgent deadlines. Customers appreciate the willingness of the Alan Bick team to explain ring options in detail, deliver quick turnaround times on adjustments, and maintain easy contact. Recommendations often cite both personal and professional referrals, particularly among emergency service workers, further strengthening their reputation.

Overall, Alan Bick Diamond Jewellers is regarded as a reputable provider of engagement and wedding rings, with consistently high standards of service and product delivery. Their ability to meet customer expectations while offering flexibility and clear communication has resulted in many recommendations and repeat business, helping to secure a strong reputation in the region.
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Frequently Asked Questions About Alan Bick

How does Alan Bick handle ring resizing requests?

According to reviews, Alan Bick responds promptly to resizing requests, often completing them within short timeframes such as 48 hours, allowing customers to collect their adjusted rings quickly and conveniently.

Is bespoke or custom design available at Alan Bick?

Yes, Alan Bick offers bespoke ring design services. Staff collaborate with customers to bring ideas and personal preferences into the design process, ensuring that the final ring matches the client’s specifications and expectations.

Does Alan Bick provide discounts or special offers for specific groups?

Reviews indicate that Alan Bick offers a blue light discount for emergency services and military personnel, providing added value for qualifying customers during the purchase process.

About Alan Bick

Jewellers
Alan Bick Diamond Jewellers specializes in the sale and design of diamond engagement rings, wedding bands, and other types of fine jewelry. The company operates within the jewelry industry, providing in-person consultations, bespoke design services, and custom-made pieces for clients seeking high-quality diamond jewelry.

The business functions through direct appointments and client consultations, where team members guide customers through the selection, design, and purchase process. Alan Bick offers flexible pickup, resizing, and adjustment services, and provides detailed explanations about options, craftsmanship, and budgets as part of its personalized workflow.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.