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Posh Totty Designs Reviews

Rated 4.5 based on 115 Reviews

Jewellers in Brighton

31 Sydney St, Brighton and Hove, Brighton BN1 4EP

Published on
October 16, 2025
Last updated
October 16, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of Posh Totty Designs's customers had a positive experience.

Positive
80%
Neutral
10%
Negative
10%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Posh Totty Designs?

a pleasant experience

very helpful and knowledgeable staff

unique, stylish, high quality, handmade with love

Incredibly helpful and patient

fantastic service !

very lovely and kind Kiki

absolutely over the moon with the result

prompt and helpful customer service

wouldn’t hesitate to buy from Posh Totty Designs again

went above and beyond to help me

Trustguide extracts key phrases from reviews about Posh Totty Designs and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Oct 16, 2025, 115 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Posh Totty Designs's publicly available reviews View source

The Doctors Jenny rated Posh Totty Designs 5 stars
3 months ago
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I have gotten two personalised pieces from this shop and both times have been a pleasant experience. My ring I had shipped. It got to my home in record time. My necklace got delivered to the shop for pickup the day after I ordered it. Not only are they efficient, the staff is incredibly helpful. They are very kind and knowledgeable about the products! They are also very good at helping you find what you are looking for! Both times I knew exactly what I wanted, I asked, and they showed me different options in store and on the website. I am very satisfied with not only the beautiful, elegant pieces, but the service as well. Thank you!
andrea sheridan rated Posh Totty Designs 5 stars
4 months ago
First time ordering from here and I will definitely be ordering again. A very easy website to navigate, simple ordering and very helpful and knowledgeable staff when I called. Kept up to date with the delivery and five days from ordering to delivery of a personalised item is exceptional, far better than some larger companies.
Willow Lennard rated Posh Totty Designs 5 stars
4 months ago
I have ordered multiple pieces of jewellery from Posh Totty Designs over the last 10 years. Every single piece is; unique, stylish, high quality, handmade with love & so meaningful. My most recent purchase was a 30 inch, slim gold chain, with a cursive writing pendant, in memory of my beloved Grandfather. It is simple, classic, sleek, easily layered with a few of my other Posh Totty necklaces & now a treasured everyday piece. On purchase, a message was left in the comment box - it stated that this piece of jewellery was needed for a funeral on a specific date, as we were worried it may not arrive in good time. Within 24hrs we had a really kind reply, letting me know my order would be with me weeks before it was needed & sending their condolences. I will continue to purchase beautiful gifts for my loved ones, treats for myself & keep recommending Posh Totty Designs to all who compliment my timeless & unique pieces.

Reviews Summary

The overall sentiment toward Posh Totty Designs’ jewellery service is strongly positive, as reflected by recurring appreciation for efficient processes, swift delivery, and helpful staff. Reviewers consistently highlight unique, high-quality pieces and attentive, knowledgeable customer support, with some sharing repeat business spanning years. Although a minority experienced dissatisfaction with details such as inscription clarity or birthstone size, most cases noted efficient resolutions or compensations by staff, balancing minor criticisms.

Frequent themes in the reviews include effective handling of personalised requests, responsive communication, and professional, welcoming in-store and online assistance. Customers mention timely order completion, proactive support when timeframes are tight, and a willingness to accommodate special engraving or design needs. Features such as creative workshops and customisation options are valued, and logistical reliability appears to be a hallmark of Posh Totty Designs, particularly for orders related to significant occasions.

Overall, Posh Totty Designs is regarded as a reputable jewellery designer, known for delivering dependable personalised jewellery and attentive service in the UK. Patterns of repeat orders and positive interactions with staff reinforce their reputation for quality craftsmanship, flexibility, and strong customer focus within the region’s jewellery market.
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Frequently Asked Questions About Posh Totty Designs

How quickly can Posh Totty Designs deliver personalised jewellery?

Several reviewers noted receiving custom orders within a few days, sometimes as quickly as the day after ordering. The company also provides updates during the process and can accommodate special timelines upon request.

Can Posh Totty Designs accommodate unique customisation requests?

Reviewers report that Posh Totty Designs is able to handle special requests, including custom engravings or modifications for items with specific size or design requirements. The staff are described as helpful in finding personalised solutions.

Does Posh Totty Designs offer workshops or in-person experiences?

Yes, the company runs workshops such as silver ring making at their Brighton shop, providing hands-on creative experiences led by experienced staff.

About Posh Totty Designs

Jewellers
Posh Totty Designs is a jewellery designer and retailer specializing in personalized and handmade jewellery pieces. The company offers bespoke rings, necklaces, bangles, and creative workshops, catering to customers who seek customisation and unique designs. Their products are sold both online and in-store.

The company operates with an in-house team handling customer requests, product customisation, and dispatch. Orders can be placed through a user-friendly website or directly in-store. Posh Totty Designs facilitates communication with customers throughout the process, offers collection or shipping options, and hosts workshops at their Brighton location. Custom requests and engravings are managed efficiently.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.