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West Shore Home Reviews

Rated 4.8 based on 1089 Reviews

Kitchen Showrooms in Ladson

8439 Palmetto Commerce Pkwy Suite 101, Ladson, SC 29456, United States

Published on
August 30, 2024
Last updated
September 14, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of West Shore Home's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About West Shore Home?

excellent work

did an outstanding job

commitment to excellence

very professional

fantastic job

exceptional job

amazed by overall outcome

wonderful new Walk In Shower

amazing job

very professional

They are rip off

Trustguide extracts key phrases from reviews about West Shore Home and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Sep 14, 2025, 1089 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of West Shore Home's publicly available reviews View source

Lady V rated West Shore Home 5 stars
a month ago
This is some text inside of a div block.
West Shore Home sent Louie and Nick to my home to remove my tube and all of it's wall surroundings pipes and plumbing toilet, sink vanity cabinet and flooring. Louie and Nick are a great hard working team. I have a brand new walk in shower with great fixtures glass sliding doors, new toilet, new vanity and sink all hardware match and the floor feels level and safe. Louie and Nick know their skills and they do excellent work. They came to work on time and did everything they need to do; very well and cleaned up after themselves. I am very pleased, I can now enjoy my new bathroom. "Thank you" Guy's :) VA
Steve Butler rated West Shore Home 5 stars
a month ago
Your team arrived 30 minutes AHEAD of the appointment and went right to work!! It was so refreshing to see a company arrive ahead of schedule and ready to roll. Clancy, Dominique, Jesus and Nelson did an outstanding job!! Worked tirelessly in 100 degree heat to install our new door and storm door. What a great team and great company!!
FPV Cracker rated West Shore Home 5 stars
a month ago
I recently had the pleasure of working with West Shore Home to install a new front door and shower in my home. The team—Logan, Nick, Austin, and Lany—completed the project in just two days. While the original plan was for one day, they encountered an unexpected issue beyond the scope of work, which they addressed professionally without compromising the quality of their work. The transformation is remarkable. The new front door enhances my home's curb appeal, and the shower upgrade has significantly improved my bathroom's functionality and aesthetics. The team's attention to detail and commitment to excellence were evident throughout the process. I highly recommend West Shore Home for any home improvement needs. Their professionalism, expertise, and dedication to customer satisfaction are truly commendable.

Reviews Summary

Overall sentiment towards West Shore Home's bathroom renovation services is strongly positive, with reviewers consistently highlighting the professionalism, expertise, and dedication of the installation teams. Customers praise individual staff members for arriving on time, handling unexpected challenges professionally, and ensuring the job site is left clean and safe. Most reviewers indicate a high level of satisfaction with the finished results and the company’s ability to deliver as promised.

Common feedback includes repeated commendations of specific team members for their work ethic, communication, and efficiency. Themes such as promptness, thorough explanations of warranties and processes, and respect for clients’ homes emerge frequently. Several reviews mention the transformation of bathrooms and additional features like new fixtures, showers, and accessible designs for elderly family members. Only a few references to project delays appear, but they are typically resolved professionally.

In summary, West Shore Home has established a reputation for quality bathroom renovations in their service region. The abundance of repeat recommendations and consistent 5-star assessments reinforce their standing as a reliable provider. Customers in locations such as VA regard them as a preferred choice for bathroom improvement projects based on consistent, skillful service.
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Frequently Asked Questions About West Shore Home

How professional and efficient are the installation teams at West Shore Home?

Reviews consistently mention that West Shore Home's teams are punctual, work diligently, and demonstrate strong technical skills. Team members take care to complete jobs efficiently and maintain a clean work area throughout the project.

Does West Shore Home provide clear explanations of warranties and project outcomes?

Yes, many customers reference staff taking time to explain product warranties, care instructions, and project details. This includes information on how to use and maintain new installations post-completion.

Can West Shore Home accommodate accessibility or safety needs in bathroom remodels?

Several reviews note successful tub-to-shower conversions and improvements made for elderly family members, including safe, level flooring and accessible shower options. Customers should communicate specific accessibility needs during the consultation process.

About West Shore Home

Kitchen Showrooms
West Shore Home is a company that specializes in home renovation services, with a particular focus on bathroom remodeling, tub-to-shower conversions, and installations of doors and windows. Services are delivered in person, carried out by specialized installation teams who are assigned to project sites based on the customer's location.

The company operates by dispatching qualified teams to customers' homes for each renovation or installation project. The workflow typically includes initial consultation, clear communication of project details, on-site execution, and clean-up. Staff provide information regarding usage and warranties upon completion, and projects are scheduled to minimize disruption to the homeowner.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.