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Wesley Financial Group Reviews

Rated 4.5 based on 2139 Reviews

9009 Carothers Pkwy Suite B3, Franklin, TN 37067, United States

Financial Services Franklin

Published on
July 9, 2025
Last updated
July 9, 2025

Reviews Summary

Overall, customer reviews for Wesley Financial Group’s timeshare exit services are largely positive, with many clients noting successful terminations of their timeshare contracts. Reviewers consistently point out the guidance provided by specialists, clear communication throughout the process, and professionalism of the staff, often mentioning agents by name. However, some criticisms arise regarding high fees and, in one negative case, dissatisfaction with outcome communication and value for money.

Prominent themes across reviews include detailed step-by-step support, transparency around timelines, and regular updates, which have positively impacted clients’ confidence in the process. Many customers highlight the lengthy but predictable duration of service, with some experiences exceeding expectations in terms of speed. Issues with cost and the proportion of client responsibility are discussed, particularly in less complex cases or where expectations were not managed to satisfaction.

In summary, Wesley Financial Group is regarded as a professional and communicative solution for timeshare exit assistance. Their reputation stands on strong staff/client relationships and successful resolutions, especially evident in recurring gratitude and recommendations. Criticisms are typically centered around cost or rare dissatisfied outcomes, but most customers seem satisfied with their results.
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What Customers Are Saying About Wesley Financial Group?

nothing but positive

fantastic experience

I am a happy customer

made getting out of our timeshare nightmare easy

was a delight to talk to

they knew exactly how to help us

top-notch people who kept in contact

treated us with respect and courtesy

The people at Wesley were fantastic

forever grateful to the staff of Wesley

Trustguide extracts key phrases from reviews about Wesley Financial Group and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of Wesley Financial Group's customers had a positive experience.

Positive
80%
Neutral
10%
Negative
10%

Wesley Financial Group Ratings

5

As of Based on 2139 revies as of Jul 09, 2025

Wesley Financial Group Score

80%

As of Based on 2139 revies as of Jul 09, 2025

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Customer Reviews

As of Jul 09, 2025, 2139 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Wesley Financial Group's publicly available reviews View source

Julia Deighan rated Wesley Financial Group 5 stars
a week ago
We are so thankful that we found Wesley Financial Group. Our experience has been nothing but positive. With the guidance of our Senior Resolutions Specialist we were able to completely cancel two of our timeshares. Our specialist walked us through the process and gave us step by step instructions. It did take a little time to settle but was within the time frame given to us during our initial meeting. We had a monthly call to go over any correspondence that we received from the timeshare resolutions departments and planned the next steps. It was a pleasure working with Wesley and we would highly recommend them to anyone trying to cancel their timeshares.
Roselyn Duplessis rated Wesley Financial Group 5 stars
2 months ago
I had a fantastic experience with Wesley Financial Group and highly recommend their services to anyone looking for a smooth and efficient process. From the very beginning, the team kept me informed at every stage, clearly explaining each step and what to expect next. Their transparency and communication made me feel confident and supported throughout the entire process. One of the things that impressed me most was how they managed the timelines. I was initially told that the process could take longer, but Wesley Financial Group exceeded my expectations by getting everything done in less time than anticipated. They were upfront about the work required on my end, but guided me through each task, ensuring nothing was missed and that everything moved forward efficiently. Overall, Wesley Financial Group delivered on their promises, kept me updated throughout, and closed my case ahead of schedule. I am grateful for their professionalism and would not hesitate to use their services again or recommend them to others.
Charlene Reaves rated Wesley Financial Group 5 stars
2 months ago
I am happy with the outcome that Kristen Keyal was able to achieve with getting me out of my timeshare. I had been working with Wesley Financial group since 2018 and had several resolution specialist and the last one was Kristen and she was phenomenal. I really appreciate the hard work and dedication that Kristen gave with helping me to terminate my timeshare agreement. It was a lengthy process but the time and process was worth it as my agreement with the timeshare company has been terminated and reporting paid in full on my credit reports. I am a happy customer and thank Kristen 1,000%

Frequently Asked Questions About Wesley Financial Group

What is the typical duration of the timeshare cancellation process with Wesley Financial Group?

According to reviews, the cancellation process may take several months, often ranging from about 3.5 months to over a year, depending on individual circumstances. Clients are usually kept informed about expected timelines at the outset.

How involved will I need to be in the cancellation process?

Many clients report that while Wesley Financial Group provides guidance and prepares materials, customers may be responsible for tasks such as communicating with the timeshare company or sending correspondence. The level of involvement varies based on specific cases.

Are the fees charged by Wesley Financial Group fixed or variable?

Reviews indicate that Wesley Financial Group typically charges a set fee for their services, regardless of case complexity. Some clients have expressed concerns about the fee amount relative to the assistance received, particularly in straightforward cases.

About Wesley Financial Group

Financial Services
Wesley Financial Group specializes in timeshare exit solutions for individuals seeking to cancel their timeshare agreements. The company operates within the financial services sector and provides guidance and support to clients through a structured, process-driven approach. The company assigns resolution specialists to each client, offering step-by-step instructions and maintaining communication throughout the cancellation process. Team members coordinate regular check-ins, compile documentation, and facilitate interaction with timeshare companies, aiming to streamline and document each step toward contract termination.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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