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Voodou Liverpool Reviews

Rated 4.2 based on 449 Reviews

98 Bold St, Liverpool L1 4HY

Hairdressers | Liverpool

Published on
April 17, 2024
Last updated
April 17, 2024

Reviews Summary

Voodou Hair Salon on Bold Street has amassed quite a mixed bag of reviews that significantly affect its overall reputation. Positive feedback centers on successful experiences with trainee stylists, careful listeners who deliver on client expectations, and the engaging consultations that make customers feel excited about their hair transformations. Negative comments, however, draw considerable attention, pinpointing issues like the handling of clients' hair with dissatisfaction in both outcome and service. There is a current trend of experiences related to coloring services gone awry, resulting in damaged hair and loss of confidence in the salon's abilities. Complaints include a lack of proper communication, unmet service expectations despite premium pricing, and experiences that contrast sharply with the salon's once celebrated reputation. Although some reviewers note fantastic results and express loyalty to the salon, it is the frequency and severity of the negative reviews, especially those mentioning damage to hair, that may pose a threat to the salon's image and potential customer trust.
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What Customers Are Saying About Voodou Liverpool?

Trustguide uses AI to extract key phrases from reviews about Voodou Liverpool and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Voodou Liverpool's customers had a positive experience.

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Voodou Liverpool Ratings

5

As of Based on 449 revies as of Apr 17, 2024

Voodou Liverpool Score

As of Based on 449 revies as of Apr 17, 2024

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Customer Reviews

As of Apr 17, 2024, 449 customers have reviewed this business and rated it 4.2 Star out of 5. Trustguide conducted an in-depth analysis of Voodou Liverpool's publicly available reviews View source

Phoebe Winstanley rated Voodou Liverpool 5 stars
a month ago
Had a great experience here today! One of the students called Chloe cut my hair, despite only being in training she did an absolutely fantastic job and did exactly what I asked her. My hair looks beautiful:) Thank you, Chloe! Well done !!
noisake rated Voodou Liverpool 5 stars
4 months ago
Voodou used to be so good from my first visit in October 2018 when I once dyed my hair purple with one of the hairdressers. The second time was quite recently, in fact August 2023 for a root bleach retouch with Maeve (who I was randomly allocated with), and it was an absolute FLOP. I tried to keep my composure throughout but it was very disappointing experience this time round. I knew there was bound to be some breakage but not to this extent as shown in the photos where the crown and hairline area is completely broken off. She was extremely aggressive with when it came to shampooing and brushing out the hair at the same time which is an absolute no-no. It's an absolute hate crime with what she was doing to my hair, like I don't know what incentive there was but it's definitely not a good one. It is so hard to live and go out with this current state of my hair it's going to take months in fact YEARS to return back to my original length of 14 inches. What a waste of £162, even the 50% new client discount they didn’t do for me. Don't think I will be coming back to Voodou again. Update: 4 months since coming here for a root touch up, it has resulted in a lot of job opportunities lost in my field. Get ready for a lawsuit in a year or two’s time!
Ana Ciocanel rated Voodou Liverpool 5 stars
4 months ago
Absolutely the worst experience I have ever had at any hairdressers so far . I had booked a consultation, they agreed on getting hair bleached including roots , I paid deposit and when I came for my booking they refused to do it. Getting me a higher price than what they said on consultation, and a different package that was initially agreed on. From blonde hair they turned my hair grey , yellow and orange in the same time . Patchy , with a huge thick line between the root and the ends . I booked it as before birthday glow up and my hair it’s completely messed up, patchy and yellow . They tried to fix it with toning it up again , same thing, nothing changed, just more damaged to my hair . I left crying and depressed. I never had such a bad experience ever in my life . They offered another bleached in the next day , but after seeing the reviews of people getting their hair fixed over and over again , I don’t trust going in there back again . Haircut so bad as well , I told her shoulder cut and I end up ear cut , absolutely a joke of places. Please girls don’t event think about it ! Hairdresser around the corner of my house did 10 times better job on quarter of the price . I wanted to treat myself for my bday .. and I treated myself with ruined hair , completely disappointed and absolutely depressed after the visit here , I regret it so much .

Frequently Asked Questions About Voodou Liverpool

Are there any discounts available for new clients at Voodou Hair Salon?

According to one of the reviews, Voodou Hair Salon may offer a new client discount, such as 50%. However, it's advisable to check directly with the salon for current promotions and ensure the discount is applied before payment.

Does Voodou Hair Salon have experience with colored hair services?

Yes, the salon offers colored hair services, including bleach and dye applications. Reviews suggest varied results, so prospective clients may want to consider asking in-depth questions during the consultation to ensure clarity regarding the process and potential outcomes.

Can Voodou Hair Salon accommodate specific haircut requests, such as styles for curly hair?

While Voodou Hair Salon offers various haircuts and styles, some reviews indicate dissatisfaction with their handling of specific hair types. It's recommended to discuss your hair texture and cut preferences in detail during the consultation to gauge the stylist's expertise with curly or fine hair.

About Voodou Liverpool

Hairdressers
Voodou Hair Salon In Bold St, is Liverpool's most popular and best expert hair colour specialists. You will find us in the heart of the creative quarter at the city's largest salon extending over three floors where we provide the best hairdressing and hair treatments for women. With over 40 years in the hairdressing business we know more than a thing or two on how to get exactly what your looking for! As the name says, we specialise in hair colour, and our stylists are trained to the highest standard in a variety of hairdressing skills. Our services include but not limited too, Balayage, Colour Melt, Full Foils, Wet Cut, Brazilian Blow Dry and Hair Extensions. We look forward to meeting you at the Voodou Hair Salon.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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