Vivek Sivarajan, Mb, Chb, Mrcs, Md, Frcs(Plast) - Elanic Clinic Reviews

Elanic Clinic garners a predominantly positive reputation based on the recent reviews, with customers conveying overall satisfaction regarding their interpersonal experiences, surgical outcomes, and pre- and post-operative care. Warm welcomes, thorough explanations, and feelings of comfort are recurring sentiments expressed by multiple clients, signaling a consistent delivery of customer service. The clinic's staff is frequently described as professional, friendly, and empathetic, particularly highlighting the approachability and skill of surgeons, such as Dr. Vivek, and the nursing team. However, there are alarming instances of operational mismanagement reported by a client, including booking complications and a perceived lack of attention post-operation. These inconsistencies in administrative efficiency and communication imply a potential vulnerability in the clinic's customer service systems. Also noted is a severe complaint about post-surgical care leading to health complications, which contrasts with the overwhelmingly positive narratives but is critical to consider amidst the overall customer experience trends.

Elanic are a consultant led plastic surgeons, offering unique day case surgery at our state of the art clinic. Specialising in all aspects of cosmetic surgery and non-surgical treatments we have skilled practitioners and surgeons in every area. Our aftercare packages are second to none and customer happiness and satisfaction are our priority as well as providing a safe and relaxing environment for our valued customers.