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CG Cosmetic Surgery Reviews

Rated 4.5 based on 10515 Reviews

2601 SW 37th Ave Ste 100, Miami, FL 33133, United States

Plastic Surgeon Miami

Published on
July 10, 2025
Last updated
July 10, 2025

Reviews Summary

Overall sentiment toward CG Cosmetics plastic surgery clinic is generally positive, with the majority of reviewers highlighting positive staff interactions, attentive surgeons, and satisfactory surgical outcomes. Several comments specifically praise coordinators such as Raquel and Maria, as well as surgeons like Dr. Freiman and Dr. DeSouza for their professionalism and communication. However, some reviewers mention challenges, including long waits, language barriers, surgical scheduling confusion, and dissatisfaction with implant size or refund processes.

Common themes across reviews include attentive and knowledgeable care coordinators, supportive post-operative staff, and clear communication from surgeons about procedures. Patients value the thoroughness of follow-up, with individual shout-outs for massage therapists and nurses. Scheduling logistics, particularly for out-of-town patients, generate criticism, as do misunderstandings about implant selection and rushed recoveries. One negative review focuses on refund delays and warnings about internal issues.

Based on recent reviewer feedback, CG Cosmetics maintains a reputation as a busy yet skilled provider of cosmetic surgery in Florida, noted for strong surgeon-patient rapport and comprehensive follow-up. Complaints about administrative challenges and isolated customer service failures are present, but trust signals such as repeat patients and detailed positive accounts are also evident.
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What Customers Are Saying About CG Cosmetic Surgery?

Amazing!! Yes, the wait is a little long but I totally see why things are done that way!

Raquel, was very attentive, patient, friendly, and answered all my questions with knowledge and honesty

staff was wonderful. Very friendly & smily

The staff was great too

their care and attentiveness is 10/10

Her hands are magic — gentle but firm

I like my results

everything was smooth, professional, and so well-organized

Dr. Freiman did an incredible job

Trustguide extracts key phrases from reviews about CG Cosmetic Surgery and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 70% of CG Cosmetic Surgery's customers had a positive experience.

Positive
70%
Neutral
10%
Negative
20%

CG Cosmetic Surgery Ratings

5

As of Based on 10515 revies as of Jul 10, 2025

CG Cosmetic Surgery Score

70%

As of Based on 10515 revies as of Jul 10, 2025

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Customer Reviews

As of Jul 10, 2025, 10515 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of CG Cosmetic Surgery's publicly available reviews View source

Gina Gonzalez rated CG Cosmetic Surgery 5 stars
2 months ago
I mean WOW!! One day post chin liposuction with filler and it looks Amazing!! Yes, the wait is a little long but I totally see why things are done that way! Absolutely worth the travel!! Dr. DeSouza is phenomenal!! Great bedside manner and obviously a phenomenal surgeon! Shout out to the whole team especially Raquel my beautiful coordinator!!
Zoraida Fontan rated CG Cosmetic Surgery 5 stars
2 months ago
I am providing an update following my initial experience with CG Cosmetics. My first experience with CG Cosmetics was not particularly positive. However, after my best friend underwent surgery there, I decided to give them a second chance, and I am pleased that I did. The first care coordinator I worked with was not very communicative. During my second experience, my care coordinator, Raquel, was very attentive, patient, friendly, and answered all my questions with knowledge and honesty. The process of scheduling my surgical procedure went smoothly on the second attempt. I had my preoperative appointment the day before my surgery, which went well overall; there was a brief wait, but it was worthwhile. Dr. Carvalho was extremely kind and honest about my procedure, answering all my questions and providing sincere opinions, which I appreciated. All the nurses, medical assistants, and front desk staff were welcoming and caring. My surgery exceeded my expectations, and my post-operative appointment was very positive. The entire staff demonstrates friendliness and concern for their patients. I am glad I chose to give CG Cosmetics a second opportunity.
Kyla Decker rated CG Cosmetic Surgery 5 stars
2 months ago
Breast augmentation with dr frieman Came in from pa. I got all of my labs/dr note & ekg done at home. The day of pre op my apt was at 10am. Didnt end up leaving until after 4pm! The office was insane with patients! After waiting two hours I went up to receptionst & told her I didn’t need bloodwork tht all my preop requirements i did at home and brought results with me, was there anyway to be seen now as my kids are getting hungey & many others i spoke with in waiting area still needed bloodwork/ekg, etc. she said i needed to wait & could go get lunch & come back! After i was seen i was out the door in 10 min. I was told rhis was when i was going to get to look at implants & try on different ones for sizing. That didn’t happen- i was told id do that with surgeon RIGHT BEFORE SURGERY! didnt even see doc that day AT ALL. then, i asked for my surgery time. They said they would call me later on to give me the time, as all pre op patients needed to be seen before or schedule was made. So they called around 5 & told me my surgery was at 2:30 the next day & i needed to be there half hour early at 2. I asked if there was anyway to do it earlier since i needed to fast & they said no, schedule already done. So i made child care arrangements based on times they gave me. The next morning i wake up around 8am to them calling me asking if i can come to surgery now. No!?! I already made childcare arrangements and i asked to come in earlier yesterday, yall Said no! She said ok see you at 2. We had an hour ish drive from our condo in Fort Lauderdale so we left around 12:30 to get there a little before 2. As soon as we got in the car the nurse called me asking if i was coming. Yes.. im driving now (assumed she was just confirming) then she called again at 1:30 .. where are you? You have surgery today. Yes i know, you said to be a half hour early and get there at 2, my surg is at 2:30!!?! She goes “how long til your here, doctor is waiting for you” she literally took my anxiety from 10 to 100 and now we are speeding to get there. We arrived 10 mins before 2:00 and it was evident everyone was rushing around. I even made a comment to nurse saying i hope they aren’t going to rush while doing my surgery! She said no, just lots of patients to see today. I will say in spite of all that the staff was wonderful. Very friendly & smily. Slight language barrier. All staff except the doctor was primarily spanish speaking but some did speak English just a little hard to understand. Either way, they all made me feel comfortable so my nerves started to settle. I met dr friman for first time about ten min before going to OR. He was very pleasant and easy to understand. I told him i wanted to look full but natural. He asked if i He measured my chest and asked if i had any inspo photos which i didnt! (Make sure you do!!) he said he had a pretty good idea what i wanted and said not to worry. He made me feel very comfortable and was very educational. I still never got to see or hold any implants and wish i would have asked to see some, but his confidence assured me i wa s in good hands. I then met the anasthesiolgist and he also had great besIde mannor. Said he would be with me whole procedure and explained what was going to happen. He got me a warm blanket to cover with as i layed on OR table. I said “im getting anxious about that mask thing on my face and counting backwards like you see in movies” he said it wont be like that! Im just going to put some medicine in your IV to help you relax. I said “am i going to sleep now?” He said “ no not yet, ill tell you when. For now just close your eyes and relax” next thing i know i woke up in post op all done! Pain was tolerable. Def uncomfortable but not as bad as i thought! I did feel like they rushed me out of recovery. I wasnt even fully awake and they had me get up to wheelchair and were cleaning the stretcher. I think i was in recovery no more than 30 min. As far as result right now im very swollen but i can tell they will look great all healed & just what i wanted!

Frequently Asked Questions About CG Cosmetic Surgery

Is the wait time for appointments at CG Cosmetics long?

Several reviews mention lengthy wait times for pre-op and appointments, particularly during busy periods. While the waiting can be inconvenient, staff usually explain the reasons, and patients are ultimately seen by medical professionals for required procedures and consultations.

Are patients able to view or try implant sizes before surgery?

Some reviewers express disappointment about not viewing or trying implant sizes prior to surgery. In certain cases, implant selection is made with the surgeon immediately before the procedure, so patients should clarify their preferences and ask to see implants during the consultation process.

How does CG Cosmetics handle post-operative care and follow-up?

Patients report attentive follow-up care, including access to dedicated massage therapists and regular check-ins from doctors or staff. Follow-up departments assist with healing, address questions, and help patients feel supported during recovery after their procedure.

About CG Cosmetic Surgery

Plastic Surgeon
CG Cosmetics is a plastic surgery clinic specializing in a range of cosmetic surgical procedures including breast augmentations, mommy makeovers, liposuction, and facial enhancements. The clinic employs board-certified surgeons and support staff to deliver in-person services, accommodating both local and traveling patients seeking cosmetic improvements. The company operates by guiding patients from initial consultation and pre-operative evaluation through surgery and detailed postoperative follow-up. CG Cosmetics uses coordinators, bilingual staff, and massage therapists to support patients, with processes for lab work, pre-op, surgery, and recovery. Scheduling, consultation, and post-surgery care are clearly structured parts of their workflow.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.