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Vacations To Go Reviews

Rated 4.6 based on 1499 Reviews

5851 San Felipe St unit 500, Houston, TX 77057, United States

Travel Agencies Houston

Published on
July 23, 2025
Last updated
July 23, 2025

Reviews Summary

Based on the reviews, Vacations To Go is perceived very positively by most customers, who repeatedly mention efficient, courteous, and knowledgeable staff. Customers often name specific agents for providing outstanding assistance and helpful cruise advice. Smooth booking processes, attentive communication, and efforts to secure the best deals are highlighted. One critical review points to poor communication and customer service involving a group booking rebate, but this is an exception among largely satisfied feedback.

Frequent themes across the reviews include competitive pricing, especially with the 90-day ticker, comprehensive cruise comparisons, and support for both novice and experienced travelers. Individual agents like Marin Morgan, Roxanne, Joe Villegas, Alessia Silva, and Evelyn are frequently mentioned for their patience, thoroughness, and ongoing engagement beyond initial booking. The ability to handle travel logistics, offer value excursions, and resolve booking questions appears central to Vacations To Go’s positive reputation.

Overall, Vacations To Go enjoys a reputation for reliability and strong customer relationships, making it a preferred travel agency among cruise travelers. Many reviewers are repeat customers who express intent to return, with praise for both value and comprehensive service. While one account cites problematic support near a group cruise event, the broader pattern in the reviews reinforces Vacations To Go’s trustworthiness and popularity as a travel agency.
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What Customers Are Saying About Vacations To Go?

Consistently good service

Roxanne answered all my questions promptly

makes taking 3 or 4 trips a year incredibly affordable

over the top customer service

she was patient with all our requests

impressed with the service I received

helped us decide on the right cruise

our agent. was wonderful

the team is always on top of the Inquiries

Trustguide extracts key phrases from reviews about Vacations To Go and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Vacations To Go's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

Vacations To Go Ratings

5

As of Based on 1499 revies as of Jul 23, 2025

Vacations To Go Score

90%

As of Based on 1499 revies as of Jul 23, 2025

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Customer Reviews

As of Jul 23, 2025, 1499 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Vacations To Go's publicly available reviews View source

Nathan Schenker rated Vacations To Go 5 stars
3 months ago
Been with them for 15+ years. Consistently good service from an efficient, courteous and knowledgeable staff. Currently with Marin Morgan and have recommended her to family and friends. We’ve been the recipients of some extras and some excellent tips that make our trips even better.
Mark Lantz rated Vacations To Go 5 stars
2 weeks ago
Roxanne was great as she really helped me navigate my way through some interesting details. I was pretty disapointed in previous travel agencies, however when I saw the "Vacations to Go" website and the various filters they offer to pinpoint a cruise, I called to explore. Roxanne answered all my questions promptly, and really helped get a fantastic balcony price for a 10 night southern Caribbean cruise. Much better than locating this cruise by myself. Great job Roxanne!!!
G S rated Vacations To Go 5 stars
2 weeks ago
I've been cruising with vacationstogo.com since retiring. My cruise consultant, Joe Villegas, is very thorough and easy to work with. As a value shopper, I find the 90 day ticker to be the starting point for all my cruising plans and makes taking 3 or 4 trips a year incredibly affordable, I can see how with some careful planning, folks can book almost continuous voyages. The most appealing feature is being able to compare multiple cruise lines, dates, itineraries and prices all on a single page. They also provide access to excursion companies at competitive prices to a ships offerings. VTG, will save you money and stream line your vacation planning, I recommend them and Joe V, 100%

Frequently Asked Questions About Vacations To Go

Do Vacations To Go agents provide ongoing communication after booking?

Yes, several reviews mention that agents continue to assist clients after booking, providing updates and prompt responses to emails and phone calls throughout the planning process.

Does Vacations To Go offer competitive pricing on cruises and excursions?

Customers regularly cite access to discounted cruises and competitively priced excursions. Features like the 90-day ticker enable comparison of multiple cruise lines, itineraries, and prices in one place.

Can Vacations To Go assist with group cruise bookings?

Vacations To Go can coordinate group cruise bookings, but one review notes potential issues with communication and group rebates, so it is advisable to clarify terms and follow-up closely during group arrangements.

About Vacations To Go

Travel Agencies
Vacations To Go is a travel agency specializing in cruise vacations. The company connects customers with discounted cruise options, providing access to a wide range of cruise lines, itineraries, and excursions. Vacations To Go operates via phone and its website, offering detailed search filters to tailor travel options to customer preferences.

Operations are handled by dedicated travel consultants who guide clients through the booking process. The workflow includes personalized support, price comparison, communication of travel updates, and access to competitively priced excursions. The agency makes cruise planning more streamlined by handling all logistics from inquiry to post-booking assistance.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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