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Urban Roots Reviews

Rated 4.9 based on 1115 Reviews

6 Lower Temple St, Birmingham B2 4JD

Hairdressers Birmingham

Published on
July 6, 2024
Last updated
June 16, 2025

Reviews Summary

The overall sentiment in reviews for Urban Roots Hairdresser is overwhelmingly positive. Reviewers consistently note the professionalism, attentiveness, and skill of stylists like Ashleigh, Harriet, and Chad. Many praise the welcoming atmosphere, with multiple customers highlighting how comfortable and relaxed they felt throughout their salon experience. Minor criticisms were not evident in the supplied feedback, with almost all comments sharing strong approval and commendation.

Popular themes include stylists' ability to listen carefully to customer preferences, high attention to detail, and the salon's supportive staff culture. Customers frequently comment on personalized touches, such as being consulted throughout a haircut, managing hair challenges with patience, and receiving excellent styling recommendations. There is also substantial mention of a consistent standard of quality regardless of the stylist or service type, as well as an inviting and friendly ambience.

Overall, Urban Roots Hairdresser enjoys a stellar reputation for reliable and highly skilled hair services, underpinning trust and satisfaction among its clientele. The consistent praise for staff professionalism and tailored results positions Urban Roots as a favored choice for hairdressing in the local area, with many reviewers expressing intentions to return and recommend the salon to others.
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What Customers Are Saying About Urban Roots?

customer service 10/10

doing an amazing job with my hair

had such a good experience

absolutely thrilled with the experience

incredibly happy with my hair

did an amazing job

gave her an amazing haircut

the perfect haircut

always looks great

efficient with her work

Trustguide extracts key phrases from reviews about Urban Roots and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Urban Roots's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Urban Roots Ratings

5

As of Based on 1115 revies as of Jul 06, 2024

Urban Roots Score

100%

As of Based on 1115 revies as of Jul 06, 2024

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Customer Reviews

As of Jun 16, 2025, 1115 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Urban Roots's publicly available reviews View source

iasha M rated Urban Roots 5 stars
2 months ago
I went to Urban Roots for a haircut, and Ashleigh was the stylist who helped me achieve the look I wanted. She also gave me a great blow dry 😁. Lovely personality and customer service 10/10
Rita Mann rated Urban Roots 5 stars
a month ago
It was one of the best experience I had at the hairdresser! Harriet has been doing an amazing job with my hair! Her expertise, creativity, and attention to detail made me look and feel great. The way she listen to my needs and preferences is impressive. She deliver beyond my expectations. I'm so grateful to have her as my hairdresser and would highly recommend her to anyone looking for a talented and dedicated stylist. She is remarkably very skilled and I felt confident and relaxed while she gave me the best haircut I have ever had ! ❤️ Monica
Milli Habib rated Urban Roots 5 stars
a month ago
This was my first time at the salon and I honestly had such a good experience! I went in for a big chop and went shorter than I’ve ever gone(which felt like a big step)but Harriet was so calm and professional throughout. She really listened to what I wanted and checked in as she went. The end result is so cute and exactly what I hoped for. I felt really comfortable the whole time and left feeling great. I’d definitely recommend the salon to anyone and will be coming back for sure.

Frequently Asked Questions About Urban Roots

Do the stylists at Urban Roots Hairdresser listen to my preferences?

Yes, reviewers repeatedly mention that stylists at Urban Roots take the time to listen closely to client preferences, check in during the appointment, and provide advice specific to each client’s hair goals.

Are the staff at Urban Roots Hairdresser good with children and different hair types?

According to multiple reviews, Urban Roots stylists handle a variety of hair types—including challenging or curly hair—with skill and patience. Reviewers also note that the staff are attentive and caring with children.

Can I expect a comfortable and welcoming environment at Urban Roots Hairdresser?

Yes, customers frequently highlight the friendly ambience and supportive staff, with several mentioning that they felt comfortable, relaxed, and well cared for throughout their visit.

About Urban Roots

Hairdressers
Urban Roots Hairdresser is a salon specializing in haircutting, styling, and related hair care services for a diverse clientele. The company operates in the personal care and beauty industry, providing in-person services through a team of professional stylists experienced in a wide range of hair textures and styles.

The salon manages appointments for various services, including consultations, cuts, blow dries, and styling. Stylists interact directly with clients to understand their preferences, provide recommendations, and deliver personalized outcomes. The operational model centers on direct customer engagement, teamwork, and maintaining a comfortable environment for all visitors.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.