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Urban Roots Hair Reviews

Rated 4.9 based on 908 Reviews

6 Lower Temple St, Birmingham B2 4JD

Hairdressers | Birmingham

Published on
July 6, 2024
Last updated
July 6, 2024

Reviews Summary

Urban Roots appears to hold a robust reputation, characterized by personalized and attentive service as evidenced by recent customer testimonials. The skilled staff, particularly mentioned hairstylists Harriet, Summer, and Kimberly, receive high praise for their consultative approach, ensuring a thorough understanding of each customer's needs and preferences. Customers frequently commend the salon for exemplary haircuts and styles, indicating satisfaction with the end results, which are often described as compliment-garnering. A recurring theme is the technical knowledge of the staff, especially in handling specific hair types, such as natural curls, and providing hair care advice without pressuring sales. The atmosphere of the salon is reported to be welcoming and friendly, contributing to a pleasant customer experience. Moreover, the value for money, especially in comparison to other salons, is frequently highlighted as a positive factor.
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What Customers Are Saying About Urban Roots Hair?

experience with her was great

fantastic experience!

amazing couldn't recommend her enough

so thankful for it

customer service was excellent

perfectly blended and fresh

big transformation I couldn’t be more happy

really pleased with my experience

My hair looks absolutely unreal

delivered exactly that

Trustguide uses AI to extract key phrases from reviews about Urban Roots Hair and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Urban Roots Hair's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Urban Roots Hair Ratings

5

As of Based on 908 revies as of Jul 06, 2024

Urban Roots Hair Score

100%

As of Based on 908 revies as of Jul 06, 2024

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Customer Reviews

As of Jul 06, 2024, 908 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Urban Roots Hair's publicly available reviews View source

Liz Li rated Urban Roots Hair 5 stars
a week ago
Harriet was lovely, walked me through the whole process a very thorough consultation to begin with and still guided me through step by step when she was actually cutting my hair. Felt very comfortable and easy to chat to so made the time go by so fast. Understood what I wanted and having not got a usual “go to” hairdresser in Birmingham yet I may be revisiting Harriet for my next hair cut as the experience with her was great and loved my hair cut, got so many compliments already on the length and layers, would be more than happy to revisit Urban Roots and hopefully Harriet will have me back ahaha! Thank you so much and see you soon :)
Charan rated Urban Roots Hair 5 stars
a month ago
I booked in for a cut and blow-dry with Summer who was incredibly warm and welcoming! She really listened to what I wanted and frequently checked in with me to make sure I was happy. I really appreciated all her advice on hair care and styling. She also offered transparent guidance on adding color to my hair. It was Summer's rave Google reviews that convinced me to book my first appointment at Urban Roots, and I'm so grateful to her for delivering such a fantastic experience!
Yasi Zandi rated Urban Roots Hair 5 stars
a month ago
Great atmosphere, very welcoming and friendly. Had my hair done by kimberley, she was amazing couldn't recommend her enough. She really took her time to listen and give her thoughts, i felt very looked after. Loved my hair, great service will definitely be back!

Frequently Asked Questions About Urban Roots Hair

Do the stylists at Urban Roots offer consultations before providing services?

Yes, the stylists at Urban Roots prioritize providing thorough consultations to understand clients' needs and preferences before proceeding with haircuts and styling.

Is Urban Roots a good choice for those with natural curly hair?

Absolutely, customers with natural curls have praised the salon, particularly for the knowledge shared by stylists like Summer on maintaining curls and avoiding techniques that may cause damage, such as thinning with scissors.

How does Urban Roots compare to other salons in terms of pricing?

Urban Roots is highlighted by customers for offering good value for money, with several reviews noting the services are affordable, especially when compared with other local salons.

About Urban Roots Hair

Hairdressers
Hair salon and barbers, independant city centre salon at very reasonable pricing with the most friendly atmosphere. We specialise in all hair service, from cut & blow drys, all colouring from Roots, highlights and balayage etc. We also have one of the best men’s stylist.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.