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University of London Reviews

Rated 4.4 based on 533 Reviews

Senate House, Malet St, London WC1E 7HU

College & Universities | London

Published on
January 12, 2024
Last updated
March 13, 2024

Reviews Summary

The University of London's online education program exhibits a dichotomy in its reputation, based on the customer reviews provided. On one hand, students appreciate the quality of teaching and the breadth of resources, such as the library's extensive collection of texts and the beauty of its architecture. There is also a recognition of the program's potential to have a significant global impact, with the positive learning environment and exposure to diversity being highly valued by students. However, on the other hand, there are pronounced concerns regarding the administrative support provided to online students, with repeated feedback highlighting significant communication issues. Delays in response time to enquiries, the resulting logistic complications such as prolonged waits for module results, and an unsatisfactory grievance addressing system are recurrent themes that tarnish the overall customer experience and raise questions about the institution's efficacy in managing online programs.

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What Customers Are Saying About University of London?

Trustguide uses AI to extract key phrases from reviews about University of London and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of University of London's customers had a positive experience.

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University of London Ratings

1

As of Based on 533 revies as of Jan 12, 2024

University of London Score

As of Based on 533 revies as of Jan 12, 2024

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Customer Reviews

As of Mar 13, 2024, 533 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of University of London's publicly available reviews View source

Ruzica Radovanovic rated University of London 1 stars
3 months ago
I registered for a master degree in organizational psychology for an online course. I was really disappointed by the way the university is communicating with students. I waited for a results of my last module for 8 months without being able to contact someone directly at the university to get information on what was happening, it is all through platform where you wait for weeks to get an answer. I could not register for my next module without receiving my results of the previous module. It delayed all my master program. It is really not worth the money. I do not recommend that university.
Mr. Govorov (Nikitochka221) rated University of London 1 stars
2 months ago
Teaching is good, but the student liaison department leaves much to be desired. Requests are processed for 3 months. I paid all the bills and they stopped responding at all about the diploma issue.
Joanne Walker rated University of London 1 stars
2 months ago
There is the potential for the university to recognize how effective it can be globally by treating relevant feedback received with respect and urgency.

Frequently Asked Questions About University of London

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How effective is the University of London's support system for online students?

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According to recent reviews, the University of London's online support system faces criticism for being inefficient and non-responsive. Students have experienced delays in receiving module results and insufficient communication, particularly in student liaison and administrative services.

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Does the University of London offer a conducive learning environment?

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The reviews suggest that the University of London offers high-quality teaching and a wealth of resources, including a well-stocked library and scenic online study halls. The environment is seen as conducive to learning with an emphasis on diversity and personal growth.

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Are there any issues with enrolling in online programs at the University of London?

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Prospective students should be aware that there have been reported issues with enrolling and managing administrative tasks in the University of London's online programs. Feedback indicates that the administrative system may not be well designed for long distance students, causing potential distress and inconvenience.

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About University of London

College & Universities

University made up of 17 autonomous colleges and 10 research institutes, dating from 19th century.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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