The University of London's online education program exhibits a dichotomy in its reputation, based on the customer reviews provided. On one hand, students appreciate the quality of teaching and the breadth of resources, such as the library's extensive collection of texts and the beauty of its architecture. There is also a recognition of the program's potential to have a significant global impact, with the positive learning environment and exposure to diversity being highly valued by students. However, on the other hand, there are pronounced concerns regarding the administrative support provided to online students, with repeated feedback highlighting significant communication issues. Delays in response time to enquiries, the resulting logistic complications such as prolonged waits for module results, and an unsatisfactory grievance addressing system are recurrent themes that tarnish the overall customer experience and raise questions about the institution's efficacy in managing online programs.
University of London Reviews
Rated 4.4 based on 533 Reviews
Senate House, Malet St, London WC1E 7HU
College & Universities | London