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Unclaimed Diamonds Reviews

Rated 4.8 based on 338 Reviews

113 S 8th St, Philadelphia, PA 19106, United States

Jewellers | Philadelphia, PA

Published on
April 11, 2024
Last updated
April 11, 2024

Reviews Summary

Unclaimed Diamonds appears to have established a strong reputation as a customer-focused jewelry retailer. The reviews consistently commend the company for exceptional customer service, particularly highlighting the staff's helpfulness and communication skills. Staff members Corey, Nadya, and Dia are mentioned multiple times for their contribution to a positive customer experience. Customers also noted the timely completion of services such as jewelry sizing and the readiness to provide good deals, enhancing the overall satisfaction. Furthermore, the company’s ability to provide a stress-free environment for making purchase decisions, especially for significant events like weddings, seems highly valued. Another aspect that garners appreciation is the pricing and the quality of the jewelry, signifying a perceived good value for money. However, one review presented confusion regarding chain purchases and legal concerns related to payments, which appears to be an isolated case yet brings to light the need for clarity in financial transactions.
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What Customers Are Saying About Unclaimed Diamonds?

Trustguide uses AI to extract key phrases from reviews about Unclaimed Diamonds and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Unclaimed Diamonds's customers had a positive experience.

Positive
Neutral
Negative

Unclaimed Diamonds Ratings

5

As of Based on 338 revies as of Apr 11, 2024

Unclaimed Diamonds Score

As of Based on 338 revies as of Apr 11, 2024

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Customer Reviews

As of Apr 11, 2024, 338 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Unclaimed Diamonds's publicly available reviews View source

Damir Roberts rated Unclaimed Diamonds 5 stars
3 months ago
Thanks to both Corey & Nadya, I got my chain sized appropriately. It took one day for the work & got my chain back the next day at the set time. Definitely coming back
Hakiem Gant rated Unclaimed Diamonds 5 stars
a month ago
It was a great experience going into Unclaimed diamonds to get my baby a Necklace There was a gentleman who was very kind to me and approach me with the right manner. That helped me make the best decision for my purchase. He was kind respectful and very helpful. That's what made me say. I will be back to buy something else for my girlfriend my daughter. His customer service skill was like knowing him for a long period of time when I just met him. very good with communication observation and helping making things easier for me. Thank you, unclaimed diamonds. I recommend you to anyone who's looking for something special for somebody special in their life.
Christopher Cherry rated Unclaimed Diamonds 5 stars
a month ago
Me and My wife came in for new wedding bands and unclaimed diamonds staff knew exactly what we needed. Not only were we provided great service by Dia, Corey, and Nadya, but Corey also made sure we walked away with the right price! He took great care of us and made sure we walked away satisfied. We felt so comfortable and my wife hasn’t stopped smiling since. Unclaimed diamonds is THE jewelry destination!!

Frequently Asked Questions About Unclaimed Diamonds

What can I expect in terms of customer service when visiting Unclaimed Diamonds?

Based on customer feedback, you can expect to experience very friendly, helpful, and non-pressurizing customer service. Staff members are frequently praised for their ability to assist and communicate effectively, ensuring a satisfying and comfortable purchasing process.

Are there any guarantees on the pricing and quality of jewelry at Unclaimed Diamonds?

Customers have noted that Unclaimed Diamonds offers competitive pricing and good deals on their pieces. The quality of the jewelry is also mentioned positively, with many customers expressing happiness with their purchases. However, specific guarantees should be confirmed directly with the company.

How efficient is the service for jewelry sizing or customization?

The reviews suggest that Unclaimed Diamonds is capable of providing timely services such as jewelry sizing, often completing adjustments within a day or two. Customer satisfaction with the speed and efficiency of these services is high.

About Unclaimed Diamonds

Jewellers
Diamond, platinum & gold rings, watches & other jewelry, plus discounted manufacturer's samples.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.