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UK Debt Expert Reviews

Rated 3.9 based on 29 Reviews

Financial Services in Glasgow

4 W Regent St, Glasgow G2 1RW

Published on
August 15, 2025
Last updated
August 15, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 60% of UK Debt Expert's customers had a positive experience.

Positive
60%
Neutral
0%
Negative
40%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About UK Debt Expert?

excellent advice which we followed

very friendly, efficient and helpful

Asim acted urgently for her needs

Absolutely understood our situation

very helpful and sympathetic

helped us to get an IVA in place

definitely taken a big pressure off me

Thank you for an excellent service.

I appreciate all the help I received.

excellent advice from Chris

Trustguide extracts key phrases from reviews about UK Debt Expert and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Aug 15, 2025, 29 customers have reviewed this business and rated it 3.9 Star out of 5. Trustguide conducted an in-depth analysis of UK Debt Expert's publicly available reviews View source

Rebecca Belson rated UK Debt Expert 2 stars
2 months ago
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Been struggling to speak with them as always phone when I'm working. Timings aren't syncing up due to (my) various issues, however, they called me today .... 10am ..... On a Sunday. Absolutely NOT acceptable!!!! This should NOT be allowed, it's a Sunday for goodness sake!!! Will be blocking them and seeking advise elsewhere.
Paula Pinder rated UK Debt Expert 5 stars
a month ago
We were given excellent advice which we followed and it has really improved our situation. Nobody judged us and they were very friendly, efficient and helpful. We would recommend them to anyone.
avril white rated UK Debt Expert 5 stars
a month ago
I requested help for my elderly vulnerable mother. The assistant completely understood what I needed and arranged a call back for my Mum straight away.This is an amazing service and Asim acted urgently for her needs. Thank you so much. My Mother Andrea was so so upset and cried for days until Asim came to her rescue. Well done Asim.

Reviews Summary

The company receives a mix of highly positive and dissatisfied feedback regarding its financial advice and debt assistance services. Reviewers consistently note friendly, efficient, and sympathetic staff interactions, with advisors such as Asim and Chris specifically credited for urgently addressing personal crises or providing practical advice. However, some customers raise concerns about communication practices or feel that their issues were not resolved, with a minority highlighting distress from repeated contacts and lack of transparency or support.

Common feedback includes praise for the company’s empathetic approach, knowledgeable guidance, and ability to relieve financial stress—particularly in setting up debt plans and offering actionable steps. Customers value non-judgmental treatment and practical recommendations for next steps, such as contacting external organizations. On the other hand, negative comments focus on communication timing, perceived lack of assistance, and the impact on customers’ well-being when issues persist.

Overall, the company is regarded as a supportive resource for individuals experiencing financial distress, with a reputation for attentive service and actionable advice. While not every client finds resolution, most in the UK who engage with the company’s debt support team appreciate the professionalism and empathetic handling of sensitive financial matters.
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Frequently Asked Questions About UK Debt Expert

How does the company assist clients with debt issues?

The company provides telephone consultations, assesses individual financial circumstances, and recommends solutions like setting up IVAs or contacting relevant organizations. Advisors handle cases with urgency when necessary and often guide clients through each step.

Will I be treated with empathy and respect?

Reviews indicate staff act professionally, without judgment, and display understanding and sympathy for each client’s situation. Many customers highlight positive interactions and the supportive nature of the financial advisors.

How does the company communicate with clients?

Communication typically occurs through phone calls, texts, and emails. Some customers mention frequent follow-ups, so it is advisable to clarify your preferred contact times and methods with your advisor to avoid inconvenience.

About UK Debt Expert

Financial Services
The company provides financial advice and debt management solutions for individuals facing financial hardship. Its core services include arranging debt repayment plans, offering practical guidance, and facilitating connections with appropriate financial resources. The company operates primarily through phone consultations and follow-up communications with clients.

The company functions with a team of advisors who collect client details, assess financial situations, and provide tailored advice. Advisors may recommend specific solutions, set up repayment arrangements, or refer clients to external organizations when necessary. Communication occurs by calls, emails, or texts, and advisors often follow up to ensure clients’ ongoing needs are addressed.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.