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Turning Point Scotland North East Edinburgh Recovery Service Reviews

Rated 3.4 based on 18 Reviews

The Links Project, 5 Links Pl, Leith, Edinburgh EH6 7EZ

Rehab Centres | Edinburgh

Published on
February 16, 2024
Last updated
March 13, 2024

Reviews Summary

Turning Point Scotland Edinburgh serves its community with a focus on addiction and recovery support, with several reviewers sharing positive experiences about overcoming their habits due to the full help and amazing support they received. The organization is commended for being particularly helpful for those struggling with addiction, providing guidance and tools for managing recovery even at the lowest points. However, a recurring concern among some clients relates to an apparent narrow focus on substance abuse, potentially neglecting other mental health issues. Additionally, criticisms include experiences of poor follow-up, a lack of personalized care, and instances where professionalism was questioned, such as a breach of confidentiality. These contrasting experiences suggest that Turning Point's effectiveness may vary significantly depending on individual circumstances and staff interactions.

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What Customers Are Saying About Turning Point Scotland North East Edinburgh Recovery Service?

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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Turning Point Scotland North East Edinburgh Recovery Service's customers had a positive experience.

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Turning Point Scotland North East Edinburgh Recovery Service Ratings

5

As of Based on 18 revies as of Feb 16, 2024

Turning Point Scotland North East Edinburgh Recovery Service Score

As of Based on 18 revies as of Feb 16, 2024

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Customer Reviews

As of Mar 13, 2024, 18 customers have reviewed this business and rated it 3.4 Star out of 5. Trustguide conducted an in-depth analysis of Turning Point Scotland North East Edinburgh Recovery Service's publicly available reviews View source

Michael Pomietlarz rated Turning Point Scotland North East Edinburgh Recovery Service 5 stars
3 days ago
This place really help me with my habits. I am in controll now, thanks to the people that work there. I got full help and an amazing support. If you feel that you are loosing it, visit Turning Point. There is nothing bad that can come out from this. Only good things, I am talking from experience.
Stewart Sinclair rated Turning Point Scotland North East Edinburgh Recovery Service 5 stars
3 days ago
Fantastic organisation especially for recovery, staff are very helpful & guide you through managing addiction/recovery even when I was at my lowest ebb. Thanks great service.
Calum Robb rated Turning Point Scotland North East Edinburgh Recovery Service 5 stars
3 days ago
I went to Turning Point seeking a diagnosis for suspected Attention Deficit Disorder and being mildly obsessive (I have trouble keeping attention and can’t let small things ‘go’). My first meeting was with a woman who’s speciality is clearly housing and she basically insisted that I join the council housing list despite me being in a stable private rented home. After lecturing me about the virtues of joining a two year waiting list she then left me alone in an empty room. I left after 20 minutes of being abandoned. I went back and spoke to other members of staff and eventually got an appointment with their psychiatrist. Two weeks after speaking to them I had my second appointment where I was told that i’m not hyperactive (I presented with possible ADD, not ADHD) and that I don’t have Obsessive Compulsive Disorder (I presented as mildly obsessive). I was then told that all of my problems are caused by me drinking more than the government’s suggested 14 units per week and that I should reduce to this level. Due to my mental health situation this is not possible as I use alcohol as a coping distraction strategy and sober me is prone to violent episodes involving damage to property and my self. I was told that they had to see that I had reduced my alcohol consumption. In the past few years I have, by myself stopped drinking; whiskey, gin, strong lagers and strong beers. In the past I felt physical effects of drinking too much , loss of appetite, nausea etc so reduced my alcohol intake to manageable levels. I’m now physically healthy. Turning Point, being primarily a substance abuse service understandably focused on this despite it not being the root of my problems. I’ve had the same problems since I was at school, long before I started drinking but they turned a deaf ear and un helpfully decreed that my only coping strategy was the problem. In short, they told me to throw away my crutch to treat a broken leg. If you have substance abuse or housing problems, go to turning point. If you have unrelated mental health problems, go elsewhere. Eventually I was abandoned by Turning Point. I literally said I was not hyperactive or compulsive at the first opportunity.

Frequently Asked Questions About Turning Point Scotland North East Edinburgh Recovery Service

Does Turning Point Scotland Edinburgh provide support for mental health issues other than addiction?

Turning Point Scotland Edinburgh primarily focuses on substance abuse and addiction recovery. While they may address some related mental health issues, some clients have reported a lack of support for mental health concerns unassociated with addiction. Prospective clients with such issues may want to consider additional or alternative mental health services.

Can I trust the staff to keep my personal information confidential?

Confidentiality is a key aspect of Turning Point's services, although there have been isolated reports of confidentiality breaches. It's important for clients to discuss privacy concerns directly with staff to ensure their information is handled with the utmost care.

What kind of recovery support can I expect from Turning Point Scotland Edinburgh?

Turning Point Scotland Edinburgh provides a range of support for recovery, including one-on-one guidance, group sessions, and assistance with managing addiction. These services are generally well-regarded by clients, who find them helpful for overcoming addiction and integrating with a community of individuals facing similar challenges.

About Turning Point Scotland North East Edinburgh Recovery Service

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