The Promis Clinic Reviews
Rated 4.3 based on 30 Reviews
Rehab Centres in London
2 Kendrick Mews, South Kensington, London SW7 3HG
Published on
January 10, 2024
Last updated
July 10, 2025
The PROMIS Clinic's reputation, as indicated by recent customer experiences, reflects a highly positive standing in terms of addiction treatment and care. Clients characterize the clinic as a life-saving and transformative environment that offers exceptional support across its various programs and services. Recurring themes include the consistent praise for the therapists' expertise, the individualized attention given to clients, and the nurturing surroundings of both the Hay Farm and Kendrick Mews facilities. Many note the comprehensive nature of therapy, encompassing both group and 1-to-1 sessions as extremely beneficial. The culinary offerings by chef Mo, the cleanliness of the facilities, and the responsive care of the nursing teams further reinforce the sense of a well-rounded and effective treatment experience. The aftercare and continued support provided by the clinic are also highlighted as instrumental in facilitating long-term recovery and sobriety.
The PROMIS Clinic offers a diverse range of therapies, including individual 1-to-1 sessions, group therapy, equine therapy, and specialized programs that address both addiction and underlying issues such as anxiety. The individualized therapy plans are tailored to each client's specific needs.
Yes, The PROMIS Clinic provides structured aftercare programs to ensure sustained support for clients once they leave the residential setting. These programs may include day care services, continued individual therapy sessions, and regular check-ins to assist with long-term recovery.
Absolutely. The on-site chef, Mo, is frequently commended for his ability to accommodate various dietary preferences and needs, ensuring that all clients enjoy nutritious and satisfying meals throughout their stay.
We are an independent private clinic providing inpatient and outpatient treatment for addiction problems like alcohol and drugs, detoxing, eating disorders, depression, anxiety and other co-occurring behavioural health issues. The problems people come to us with have a wide range of causes and we offer an equally wide range of treatments. These are problems that people have typically been beating up by and so our treatment needs to be kind, compassionate, supportive and flexible. We are especially keen to assist family members who want to know how they can best support their loved ones.
