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The Promis Clinic Reviews

Rated 4.3 based on 30 Reviews

2 Kendrick Mews, South Kensington, London SW7 3HG

Rehab Centres | London

Published on
January 10, 2024
Last updated
March 13, 2024

Reviews Summary

The PROMIS Clinic's reputation, as indicated by recent customer experiences, reflects a highly positive standing in terms of addiction treatment and care. Clients characterize the clinic as a life-saving and transformative environment that offers exceptional support across its various programs and services. Recurring themes include the consistent praise for the therapists' expertise, the individualized attention given to clients, and the nurturing surroundings of both the Hay Farm and Kendrick Mews facilities. Many note the comprehensive nature of therapy, encompassing both group and 1-to-1 sessions as extremely beneficial. The culinary offerings by chef Mo, the cleanliness of the facilities, and the responsive care of the nursing teams further reinforce the sense of a well-rounded and effective treatment experience. The aftercare and continued support provided by the clinic are also highlighted as instrumental in facilitating long-term recovery and sobriety.

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What Customers Are Saying About The Promis Clinic?

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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of The Promis Clinic's customers had a positive experience.

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The Promis Clinic Ratings

5

As of Based on 30 revies as of Jan 10, 2024

The Promis Clinic Score

As of Based on 30 revies as of Jan 10, 2024

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Customer Reviews

As of Mar 13, 2024, 30 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of The Promis Clinic's publicly available reviews View source

Alexander Coles rated The Promis Clinic 5 stars
3 weeks ago
Promis are literally life savers. I have attended their Kendrick Mews clinic once in 2014 and once in 2023 for my alcohol addiction. The entire staff are absolutely fantastic. I got a huge amount from all of my therapy sessions, both 1to1 and in groups. The intimate family environment is very special and I feel very happy knowing that Promis will always be there for me, should I need them again in the future. I plan to continue 1to1s both in person when in London and on Zoom when travelling. The aftercare programme is also excellent. And a special shout out to Mo for his great food. If you are struggling with any sort of addiction, I cannot recommend Promis highly enough.
Victoria Bevan rated The Promis Clinic 5 stars
7 months ago
Promis have helped me transform my life, having been in a very low place for a long time. From the moment I spoke to the admissions team, i knew i was in good hands, and felt reassured this was a good decision. I initially went to Hay Farm, which was a great setting amongst nature to reset and really focus on myself with the help of the therapists, who were all incredibly supportive of my recovery. I was really concerned about how I would cope when i left, as it seemed so far from real life, but the way they prepare you is really excellent. I’ve also been back for Day Care after doing a residential stint which has been super helpful as a way of gradually easing back into life, whilst keeping my recovery front and centre. The different options they have on offer are really good as it sets you up for success. Would highly recommend if you or someone you know are really in need of more focussed help and support.
Ed Grant rated The Promis Clinic 5 stars
7 months ago
A truly life changing experience. I found the therapists incredible and this was the perfect program to get me clean and on the road to recovery. I spent time not just looking at my addiction, but also my anxiety and I thoroughly recommend it. The accommodation is very comfortable and Mo the chef is amazing and accommodating. Furthermore the cleaners are brilliant and as for the nurses; Eva and the team are just wonderful. All round I felt very well looked after and safe. HIGHLY recommend.

Frequently Asked Questions About The Promis Clinic

What types of therapy are offered at The PROMIS Clinic?

The PROMIS Clinic offers a diverse range of therapies, including individual 1-to-1 sessions, group therapy, equine therapy, and specialized programs that address both addiction and underlying issues such as anxiety. The individualized therapy plans are tailored to each client's specific needs.

Are there options for aftercare following residential treatment at PROMIS?

Yes, The PROMIS Clinic provides structured aftercare programs to ensure sustained support for clients once they leave the residential setting. These programs may include day care services, continued individual therapy sessions, and regular check-ins to assist with long-term recovery.

Can dietary requirements be accommodated during a stay at The PROMIS Clinic?

Absolutely. The on-site chef, Mo, is frequently commended for his ability to accommodate various dietary preferences and needs, ensuring that all clients enjoy nutritious and satisfying meals throughout their stay.

About The Promis Clinic

Rehab Centres

We are an independent private clinic providing inpatient and outpatient treatment for addiction problems like alcohol and drugs, detoxing, eating disorders, depression, anxiety and other co-occurring behavioural health issues. The problems people come to us with have a wide range of causes and we offer an equally wide range of treatments. These are problems that people have typically been beating up by and so our treatment needs to be kind, compassionate, supportive and flexible. We are especially keen to assist family members who want to know how they can best support their loved ones.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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