Traxnyc Reviews
Rated 4.4 based on 1803 Reviews
Jewellers in New York
64 W 47th St F-1, New York, NY 10036, United States
Published on
January 9, 2024
Last updated
July 10, 2025
TraxNYC exhibits a positive overall company reputation through a series of online reviews that reflect customer satisfaction with both the products and services provided. The reviews indicate a strong emphasis on customer service, with multiple references to friendly, communicative, and responsive staff, facilitating a seamless purchasing process. Specifically, sales representatives such as Amy, Jose, Melisa, and Rodrigo have been highlighted for their exceptional assistance. The ability to successfully negotiate prices and the fast and secure shipping options have also been praised, enhancing the overall customer experience. Nonetheless, isolated incidents involving logistical challenges and inconsistent pricing quotes suggest there may be room for improvement in standardizing internal processes. Despite the occasional critique, the firm appears to manage any issues with efficiency, evidenced by a willingness to exchange products and address concerns promptly. The trend of repeat customers and commitments to future purchases speaks to a solid level of trust and customer loyalty towards the company.
Yes, TraxNYC offers the flexibility to negotiate prices. Many customers have reported successful negotiations that resulted in fair pricing for their jewelry purchases.
TraxNYC does provide international shipping options with secure, insured, and signature-required delivery, although customers should be advised that international orders may sometimes involve complex logistical procedures.
TraxNYC appears to be responsive to customer concerns and amenable to product exchanges when necessary. Customers should contact TraxNYC’s customer service promptly to resolve any issues with their purchases.
Gold chains, watches & custom pendants feature at this retailer of jewelry & watches.
