Traveasy Reviews

Overall sentiment for Traveasy as a flight booking service is mixed, with customers split between strongly positive and deeply negative experiences. Reviewers consistently note issues around booking amendments, unclear fees, and, in several cases, severe accusations of dishonest practices and poor communication. However, others emphasize responsive staff, helpful agents, and clear booking processes. Criticisms focus mainly on sudden itinerary changes, high amendment costs, and concerns about refunds and transparency.

Frequent themes include customer service interaction—both helpful and unhelpful staff are called out by name. Several positive reviews cite agents being available after hours and proactive resolution of concerns. Negative reviews, meanwhile, highlight a pattern of perceived bait-and-switch tactics, ignored customer inquiries, and difficulties securing requested changes or refunds. Location-specific issues, such as flight routing to Amritsar and family travel, demonstrate the broad range of situations faced.

In summary, Traveasy’s reputation among its reviewers is sharply divided and marked by inconsistency. While some travelers are satisfied and endorse the company, notably for staff support and quick communication, a significant number warn against using the service due to unresolved problems or lack of trust. Prospective clients should exercise caution and consider these mixed results when booking flights or travel through Traveasy.

Traveasy is an online travel agency specializing in booking airline tickets for domestic and international destinations. The company provides a digital platform where customers can search for flights, make reservations, and receive e-tickets and itineraries via email after completing their bookings.

Traveasy operates by facilitating direct interaction between customers and customer service representatives through phone and online communication. Staff members handle booking confirmations, changes, and cancellations, as well as address queries related to ticket modifications and refunds. The company processes payments electronically and provides support outside typical business hours.