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Timberline Lawn & Landscape Reviews

Rated 3.5 based on 31 Reviews

8780 Park Ln, Dallas, TX 75231, United States

Lawn Care | Dallas, TX

Published on
June 12, 2024
Last updated
June 12, 2024

Reviews Summary

The analysis of recent customer experiences with Timberline Lawn & Landscape reveals mixed sentiments about the company's services. A number of customers have praised Timberline for their reliability, quality of work, and professional conduct. Regular clients, including a longtime customer and a real estate investor, express satisfaction with the company's yard maintenance, tree trimming, and mulching, citing good communication, fair pricing, and ease of billing as factors contributing to their positive experiences. However, this reputation is not without blemish. Several clients report issues with service delivery, such as missed appointments without communication, poor responsiveness when attempting to contact the company, and unsatisfactory lawn mowing services. A former customer also stated that the quality of service deteriorated after the company changed ownership, highlighting inconsistent service and billing issues. The prevalence of both commendatory and critical reviews indicates that while Timberline is capable of providing satisfactory service, the inconsistency in customer experiences suggests areas for improvement, particularly in service consistency and customer communication.
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What Customers Are Saying About Timberline Lawn & Landscape?

very happy customer

very happy customer

delivers... in spades

fantastic job on my yard

Great lawn maintenance

Very professional and hard working

charged me for services and didn't show up

blows all the leaves from that house to my house

charged me every month for $332

would not come unless I called/texted

Service went downhill

Trustguide uses AI to extract key phrases from reviews about Timberline Lawn & Landscape and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 50% of Timberline Lawn & Landscape's customers had a positive experience.

Positive
50%
Neutral
40%
Negative
10%

Timberline Lawn & Landscape Ratings

1

As of Based on 31 revies as of Jun 12, 2024

Timberline Lawn & Landscape Score

50%

As of Based on 31 revies as of Jun 12, 2024

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Customer Reviews

As of Jun 12, 2024, 31 customers have reviewed this business and rated it 3.5 Star out of 5. Trustguide conducted an in-depth analysis of Timberline Lawn & Landscape's publicly available reviews View source

Thomas McGriff rated Timberline Lawn & Landscape 1 stars
a year ago
I would say what services they preformed but they didn't do anything. They charged me for services and didn't show up or call. I would not recommend them. Search for another company for lawn services. Update from this morning 9/22/22 the crew moved my neighbor's yard across the street. I don't know how my address is marked on the crub and on my house. This is my first experience with this company and it's already miserable.
Chris Cooper rated Timberline Lawn & Landscape 1 stars
4 years ago
Long overdue review but have been very happy customer with Timberline. They have been our regular yard maintenance service for about 2-3 years now and service and reliability much better than prior company I had. We also recently used them for tree trimming and cleanup earlier this Spring (I try to do this every 1-2 years to get rid of dead branches and general good maintenance of the trees) and they did an outstanding job! They have also been great about mulching flower beds and other general yard maintenance. Recommend!
champion 06 rated Timberline Lawn & Landscape 1 stars
4 years ago
This company comes and does the lawn next to my house blows all the leaves from that house to my house now my yard guy has to deal with that instead of them picking it up which they get paid to do unprofessional that and you get nothing but a recorded line when you try to get ahold of somebody called the 507 number and the local area number nobody could be reached

Frequently Asked Questions About Timberline Lawn & Landscape

Can I expect Timberline Lawn & Landscape to be reliable and punctual with scheduled services?

Customer experiences vary; while some clients report reliable and punctual services, others have faced issues with missed appointments and lack of communication. It is advisable to discuss and confirm scheduling and reliability expectations before contracting services.

If I have an issue with service or billing, how responsive is Timberline Lawn & Landscape's customer service?

Customer feedback indicates mixed experiences with the company's responsiveness. Although some customers have had prompt and helpful interactions, others have experienced challenges in reaching the company and addressing service or billing issues.

Does Timberline Lawn & Landscape offer professional and high-quality lawn care and landscaping services?

Several customers have praised the company for professional conduct and the high quality of their lawn care and landscaping work. However, there are reports of inconsistent quality, suggesting that while they are capable of excellent service, the experience may differ.

About Timberline Lawn & Landscape

Lawn Care
Timberline Lawn and Landscape is a full service lawn and landscape business located in the North Dallas area. Whether it be regular lawn mowing, landscape design, installation, restoration, or you would just like a free consultation regarding your property’s health give us a call. We are happy to help.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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