The Professional Cleaning Co has received a mixed set of reviews indicating fluctuations in customer satisfaction relating to their cleaning services, particularly for end of tenancy cleaning. Customers have appreciated the prompt service, reasonable pricing, and thorough cleaning when the company has successfully delivered on its promises. However, there are significant concerns regarding the inconsistency in service quality. Noteworthy issues include incomplete cleaning tasks, unprofessional behavior, and a lack of proactive communication from the company. The recurrent theme of poor communication and incomplete jobs, especially in situations requiring urgency and precision, like end of tenancy cleans, is worrisome and suggests operational inefficiencies. Moreover, such lapses appear to have financial implications for clients, reflected in additional charges or loss of deposits. In contrast, when service delivery aligns with expectations, clients cite thoroughness, friendliness, and professionalism as hallmarks of their experience, leading to satisfaction and recommendations.
The Professional Cleaning Co Reviews
Rated 4.8 based on 51 Reviews
1 Quay St, Manchester M3 3JE
Office Cleaning Companies | Manchester
