The Professional Cleaning Co Reviews
Rated 4.8 based on 51 Reviews
Office Cleaning Companies in Manchester
1 Quay St, Manchester M3 3JE
Published on
March 2, 2024
Last updated
July 10, 2025
The Professional Cleaning Co has received a mixed set of reviews indicating fluctuations in customer satisfaction relating to their cleaning services, particularly for end of tenancy cleaning. Customers have appreciated the prompt service, reasonable pricing, and thorough cleaning when the company has successfully delivered on its promises. However, there are significant concerns regarding the inconsistency in service quality. Noteworthy issues include incomplete cleaning tasks, unprofessional behavior, and a lack of proactive communication from the company. The recurrent theme of poor communication and incomplete jobs, especially in situations requiring urgency and precision, like end of tenancy cleans, is worrisome and suggests operational inefficiencies. Moreover, such lapses appear to have financial implications for clients, reflected in additional charges or loss of deposits. In contrast, when service delivery aligns with expectations, clients cite thoroughness, friendliness, and professionalism as hallmarks of their experience, leading to satisfaction and recommendations.
If the cleaning service from The Professional Cleaning Co is incomplete or unsatisfactory, it is recommended to immediately inform the company, preferably in writing. Detail the areas missed or inadequately cleaned so they can address the issues. It's essential to document your communication to help resolve any service disputes.
The Professional Cleaning Co does not explicitly state a service guarantee based on the reviews provided. However, it would be prudent for prospective customers to inquire about service guarantees or policies regarding redressal of inadequate services prior to engaging with the company.
According to customer reviews, The Professional Cleaning Co offers competitive pricing. However, the perceived value of their services can vary depending on the quality and completeness of the cleaning provided. Customers are advised to confirm pricing and included services before contracting the company.
Commercial cleaning
