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Clean Up Company Llc Reviews Summary

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Office Cleaning Companies | Los Angeles, CA

2028 E 7th St, Los Angeles, CA 90021, United States

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Clean Up Company Llc?

As of Apr 25, 2024, 83 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Clean Up Company Llc's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

did a great job

cleaning superheroes

best I have hired

deserves more than 5 stars

very good house cleaning company

made an great job

is the best company

very professional service

sparkling clean and ready for showings

very unprofessional company

About this report

This report was produced by Trustguide on Apr 25, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
April 25, 2024
Last updated
April 25, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of Clean Up Company Llc's customers had a positive experience.

Positive
80%
Neutral
0%
Negative
10%
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Clean Up Company Llc

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Clean Up Company Llc's customer reviews analysis

Clean Up Company possesses a robust reputation, evidenced by the majority of reviews that celebrate its professionalism, punctuality, and attention to detail during cleaning services. The reviews reflect customer satisfaction across various service types, including office cleaning, house deep cleanings, and commercial restaurant kitchen cleaning. Customers are notably appreciative of the engaging and charismatic staff, particularly Javier Avila, who is consistently mentioned for his professionalism and friendliness. A single review stands out with a starkly negative experience, highlighting issues with unprofessional conduct, unsatisfactory cleaning practices, and concerns over trust and pricing. Despite this outlier, the general customer impression is overwhelmingly positive, suggesting a company that prioritizes professionalism, the efficiency of service, and customer engagement.

Positive Feedback

Key positive feedback themes include the company's proficiency in cleaning and the quality of customer service. Several reviews underscore the high level of professionalism and efficiency observed by customers, with explicit mention of their satisfaction with deep cleaning services and the attention given to specific cleaning needs. Clients have stressed the punctuality and thoroughness of Clean Up Company's crew, enhancing the appeal for both residential and commercial clientele. Adding to the positive customer experience, the friendly and charming demeanor of staff, especially the named individual Javier Avila, is repeatedly praised for enhancing the service encounter, leading to a strong recommendation rate for the company's services.

Concerns and Threads

The primary concern highlighted in the negative feedback focuses on an isolated instance of unprofessionalism and questionable cleaning practices. This solitary review cites a disappointing experience where cleaning standards were not met, with specific infractions such as inappropriate use of cleaning cloths across different areas, such as the kitchen and bathroom. Additionally, the same dissatisfied customer felt misled on service duration and price, describing the pricing as a 'scam' and questioning the trustworthiness of the staff. However, this represents a solitary view within the broader context of otherwise positive feedback.

Frequently asked questions about Clean Up Company Llc

What type of cleaning services does Clean Up Company offer?

Clean Up Company offers a variety of cleaning services, including office cleaning, deep house cleaning, commercial restaurant kitchen cleaning, and move-out cleans. Based on customer reviews, they can cater to different environments and are equipped to handle diverse cleaning needs.

Can customers trust the staff from Clean Up Company?

While most customers report high levels of satisfaction, praising the staff for professionalism and friendliness, there is an isolated case of a customer expressing distrust. However, such a view is not reflective of the overall customer feedback, which leans heavily towards trust and professionalism.

Are Clean Up Company's cleaning practices eco-friendly?

According to customer testimonials, Clean Up Company uses eco-friendly products in their cleaning process. Customers have highlighted their appreciation for the company's use of environmentally conscious cleaning agents.

Recent customer reviews and testimonials for Clean Up Company Llc

Clean Up Company Llc
Neri IV
5-Star
7 months ago
I hired the company for my office and they did a great job! I will highly recommend their services, they are quick, efficient and very detailed when it comes to cleaning very particular spots. Good Job to the crew that showed up exactly at the time I requested it.
Clean Up Company Llc
TALJIC
5-Star
9 months ago
Javier Avila and Clean Up Company LLC, the cleaning superheroes with a side of hilarious charm! These folks have an uncanny ability to make any space shine brighter than a disco ball while keeping you in stitches with their friendly banter. They're like the life of the cleaning party, armed with mops and buckets of laughter. Not only do they work their magic with unbeatable attention to detail, but they also have a secret eco-friendly weapon, using products that would make Mother Nature proud. If you're ready for a cleaning experience that's both effective and ridiculously fun, give Javier Avila and Clean Up Company LLC a call. They'll transform your place into a sparkling wonderland while leaving you with a smile that lasts long after the cleaning is done!
Clean Up Company Llc
Dina Cortez
5-Star
8 months ago
Javier and his work team are the best I have hired in cleaning services. They are very professional, responsible and have a good charisma which makes the work environment even better. I recommend it 100%
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Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
83
reviews
Excellent
Good
Average
Fair
Poor
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About Clean Up Company Llc

Office Cleaning Companies
Our company specializes in providing comprehensive commercial cleaning and business maintenance services. With a professional and personalized approach, we excel in cleaning offices, shopping centers and other corporate spaces. We offer janitorial cleaning solutions to ensure hygiene and impeccable presentation of your facilities. Our highly trained team is responsible for the maintenance of offices and commercial surfaces, providing corporate cleaning services that go beyond expectations. Trust us for the cleaning and maintenance of your business, providing a healthy and professional environment. Additionally, we wash floors with power wash, we can wash floors at gas stations, parking lots and everything related to power wash.
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