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The Packard Law Firm Reviews

Rated 4.7 based on 604 Reviews

1100 Northwest Loop 410 #100, San Antonio, TX 78213, United States

Private Investigators San Antonio

Published on
June 30, 2025
Last updated
June 30, 2025

Reviews Summary

Overall sentiment toward Packard Law Firm is highly positive based on reviewer feedback of their personal injury and disability legal services. Many clients report successful outcomes, clear communication, and feeling well-supported throughout their cases. Specific attorneys and staff—including Brent, Alexandra, Bianca, Carla, and Danielle—are regularly singled out for professionalism and responsiveness. While reviews are overwhelmingly favorable, a few mention complicated, lengthy processes, though these are generally attributed to external factors rather than the firm itself.

Common feedback includes appreciation for thorough communication, willingness to explain processes in detail, and staff treating clients with genuine care. Several reviewers mention timely updates, diligence in documentation, and supportive guidance navigating insurance claims or Social Security disability. Across different types of cases, clients emphasize that Packard Law Firm remained accessible and knowledgeable, easing anxiety and building trust.

Packard Law Firm, operating in the legal services sector, is regarded as exceptionally reliable and results-focused in their region. Many reviewers note outcomes that exceeded expectations and express intent to return if needed. The firm's consistent ability to deliver favorable results and maintain high ethical standards reinforces its strong reputation with clients seeking legal support for personal injury or disability claims.
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What Customers Are Saying About The Packard Law Firm?

handled the legal side of my case wonderfully

greater settlement than I expected!

completely dedicated, very understanding

consummate professional with an abundance of knowledge

help us successfully

very proficient, ethical, professional

incredibly communicative, supportive, and truly committed

outstanding legal representation from start to finish

professional, helpful and courteous

went above and beyond to help us

Trustguide extracts key phrases from reviews about The Packard Law Firm and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of The Packard Law Firm's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

The Packard Law Firm Ratings

5

As of Based on 604 revies as of Jun 30, 2025

The Packard Law Firm Score

100%

As of Based on 604 revies as of Jun 30, 2025

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Customer Reviews

As of Jun 30, 2025, 604 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of The Packard Law Firm's publicly available reviews View source

Mariko Komura rated The Packard Law Firm 5 stars
3 weeks ago
I just had a most satisfying experience with Packard Law firm. I had a car accident two years ago and was definitely not sure what to do with my own injury and to deal with insurance company at all. All I knew was I would need someone who could guide me through this unknown situation. And I feel very blessed to have had Brent as my representative because not only he handled the legal side of my case wonderfully, which resulted in a very favorable outcome, but also he made sure that I was recovering well from the injury all along. His paralegal, Alexandra was also wonderful preparing documents and responding me promptly to any questions and texts. So, I can’t thank you enough, but thank you so much!You are deeply appreciated!
anthony pena rated The Packard Law Firm 5 stars
3 weeks ago
Brent and his team were amazing. From the start he introduced himself and let me know what to expect and never was I pressured to do something I didn’t want to, had to hound his team for updates, or felt they didn’t have my best interest at heart. Alexandra is who I dealt with directly and she was always timely with updates and answered my questions any time I would follow up with inquiring about updates. I ended up with a greater settlement than I expected! I recommend Packard Law 100%
Retta rated The Packard Law Firm 5 stars
3 weeks ago
I would highly recommend everyone use Packard Law Firm! From the very beginning to the very end, I had their complete attention for any questions I might have had, for any concerns I might have had, and explained in detail, throughout the entire process, anything I just didn’t understand. They were also always quick to respond to my messages. Everyone who works there is extremely nice and cooperative at all times. They were completely dedicated, very understanding, and highly concerned for my specific needs and situation. They worked tirelessly on my case and because of their hard work and dedication to me and my case, they won for me! I’m so grateful to them. They have changed my entire life for the better. If you need an Attorney that is dedicated to win, call the Packard Law Firm.

Frequently Asked Questions About The Packard Law Firm

How responsive is the Packard Law Firm during a case?

Clients report that Packard Law Firm responds promptly to questions and provides timely updates throughout the duration of a case. Staff, including paralegals and attorneys, are noted for effective communication and consistent support.

Does Packard Law Firm handle complex or challenging legal situations?

Yes, reviewers mention Packard Law Firm's ability to support clients through complex cases, including long-term disability claims and disputed car accident reports, as well as navigating Social Security or insurance processes.

What is the process for submitting documents and communicating with Packard Law Firm?

The firm uses a dedicated app and direct communication channels to share documents, provide updates, and coordinate with clients. This allows for efficient information exchange and timely response to client needs.

About The Packard Law Firm

Private Investigators
Packard Law Firm provides legal services specializing in personal injury, car accident claims, and Social Security or SSI disability benefits. The firm serves clients seeking guidance with complex legal matters, including insurance disputes and property damage, through in-person consultations and direct communication with dedicated attorneys and paralegals.

The company operates with a structured process involving clear documentation, regular client updates, and proactive case management. Staff utilize tools such as dedicated apps for sharing documents and prioritize thorough communication at every stage. Cases are managed by attorneys and specialized case managers to ensure compliance, accuracy, and client understanding throughout the legal process.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.