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Lifetime Legal Reviews

Rated 4.5 based on 1523 Reviews

Private Investigators in Wokingham

Albion, Fishponds Rd, Wokingham RG41 2QE

Published on
August 3, 2025
Last updated
August 3, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Lifetime Legal's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Lifetime Legal?

friendly, efficient service

professional, friendly and efficient

excellent customer service

helpful, patient, and knowledgeable

very pleasant, easy to deal with

swiftly answered all my questions

seamless and professional experience

excellent customer service skills

consistently helpful

Trustguide extracts key phrases from reviews about Lifetime Legal and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Aug 03, 2025, 1523 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Lifetime Legal's publicly available reviews View source

David Titchfield rated Lifetime Legal 5 stars
4 days ago
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We have been members for several years. This has enabled us to get very helpful legal advice on several occasions related to renting and selling. Currently, we have a property up for sale and immediately get a £240 discount on the legal conveyancing fees. They place you with an appropriate reputable solicitor. Personal contact has been very good, especially with Ollie Hewitt, who prepared the sales quote for us. He answered all questions clearly and the overall cost was less than elsewhere and of course we also had the discount which is valuable. Overall, we are very pleased with our membership and the friendly, efficient service. It is very good value.
Kerry Jones rated Lifetime Legal 5 stars
4 weeks ago
Amazing service! I accessed this will service through legal cover provided by Purple Bricks. The initial contact with Lifetime Legal was professional, friendly and efficient. I was able to book an appointment myself which I love having a calendar of slots to view. The appointment with Rhea was amazing! She was so helpful and the call felt smooth and speedy. The documents were sent over so quickly for checking and confirming. I would absolutely recommend this service!!
Paula Goldsmith rated Lifetime Legal 5 stars
4 weeks ago
I spoke to Lifetime Legal when processing my recent house sale. Jo Russell was so easy to talk to and gave excellent customer service. She listened to my requirements and gave me additional and helpful advise. She was very professional and went above and beyond to help me. It was so refreshing to speak to someone who goes that extra mile. Thank you Jo 😊

Reviews Summary

The overall sentiment from customers about Lifetime Legal’s services is strongly positive, with most reviewers highlighting reliability, professionalism, and efficiency. Customers repeatedly mention team members by name—particularly Jo Russell, Ollie Hewitt, Megan, Zain, and Rhea—for their helpfulness, patience, and clarity in guiding users through legal and conveyancing processes. One negative review raises concerns about fee transparency and solicitor selection, but this is an exception in a largely favorable set of experiences.

Frequent feedback centers on Lifetime Legal’s clear communication, speedy handling of documents, and personal approach to customer questions or issues. Many reviews mention specific support during property sales, anti-money laundering checks, and will services. Customers often feel the process is simplified and praise the company for promptly resolving problems, such as confusion around unwanted subscriptions. Individual staff members frequently receive specific commendation.

Overall, Lifetime Legal is regarded as a reliable and professional provider of legal services. Across their reviewed locations in the UK, the company builds trust through personal service, issue resolution, and consistent delivery. While one review indicates an area for improved fee transparency, the majority reinforce Lifetime Legal’s positive reputation for competent legal support.
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Frequently Asked Questions About Lifetime Legal

Will I be supported by a specific advisor during my case?

Yes, reviews indicate that Lifetime Legal often assigns a named staff member to each client, allowing for individualized support and continuous guidance throughout the legal or conveyancing process.

How efficiently does Lifetime Legal handle document processing and appointments?

Customers report quick appointment scheduling and fast document turnaround. Many noted that their documents were sent promptly after meetings, and the booking process is streamlined with an online calendar.

Are there additional fees involved with Lifetime Legal’s services?

One review highlighted hidden fees and confusion regarding costs during their process. Most customers did not mention extra charges, but it is advisable to clarify all fees at the outset of your engagement.

About Lifetime Legal

Private Investigators
Lifetime Legal offers legal services primarily focused on property transactions, conveyancing, will preparation, and anti-money laundering checks. The company connects customers to reputable solicitors and provides advice and documentation support through both digital means and over-the-phone consultations.

Lifetime Legal’s operational model focuses on assigning clients to advisors for one-on-one communication, answering queries, and guiding them through each process step. The company streamlines paperwork, arranges appointments, and handles transactions such as membership management or legal checks, utilizing a combination of online tools and personal contact.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.