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The Old Red Bus Station Reviews

Rated 4.3 based on 553 Reviews

104 Vicar Ln, Leeds LS2 7NL

Vegetarian Restaurants | Leeds

Published on
March 11, 2024
Last updated
March 13, 2024

Reviews Summary

The analysis of recent customer reviews for The Old Red Bus Station suggests that the establishment offers a distinct experience, particularly for those seeking vegan dining options and techno music events. Patrons who appreciate a techno vibe find the venue conducive, as it hosts events featuring niche techno artists. The vegan food receives mixed reviews, with most customers praising the quality and pricing, although inconsistencies in preparation have been noted. The swift response to customer complaints and generous compensation for a food issue highlight the staff's commitment to customer satisfaction. There is a recurrent theme of customers enjoying the variety on offer and acknowledging the quality service provided by the staff. The ambiance, described as quirky and informal, contributes to a positive environment that is welcoming to different demographics, including introverts. Overall, while not devoid of critique, The Old Red Bus Station maintains a solid reputation anchored by its vegan offerings, themed music events, and customer-centered service.

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What Customers Are Saying About The Old Red Bus Station?

Trustguide uses AI to extract key phrases from reviews about The Old Red Bus Station and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of The Old Red Bus Station's customers had a positive experience.

Positive
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The Old Red Bus Station Ratings

3

As of Based on 553 revies as of Mar 11, 2024

The Old Red Bus Station Score

As of Based on 553 revies as of Mar 11, 2024

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Customer Reviews

As of Mar 13, 2024, 553 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of The Old Red Bus Station's publicly available reviews View source

Francesco Cavina rated The Old Red Bus Station 3 stars
2 months ago
Overall it’s not a wonderful place for music events. It’s very techno vibe which I like but may not be suited for everyone. Fortunately Rogue Puppet play quite frequently there which is alright and suit their purpose, since not many people go to their events which I don’t understand cos they have really cool techno artists as guests. Have no clue about the restaurant part, only went there for techno and was always a good time.
Clementine Bird rated The Old Red Bus Station 3 stars
6 months ago
Great place for vegan food! Tasty and well-priced. (Pictures show Big munch box and hash brown burger)
Donde Estoy rated The Old Red Bus Station 3 stars
6 months ago
Unusual experience (quite long sorry!) - all the food is vegan, the place is quite big and we did not find the background music too loud as other reviews said it would be (we did go on a quiet night though). I ordered the 'Now then mush' burger and my friend had the 'Hellfire' burger. Her's was ok (not amazing but not bad either) mine was really bad, so bad I couldn't finish it. The sweet potato side salad I had with it was really good. I said something to the barman because I thought it must have been a mistake given the generally good reviews of the food I'd seen. The barman went back and forth between his manager and eventually suggested it must be just me that doesn't like it - not to my taste. I convinced him to try the burger patty and he spat it out into a napkin it was so bad. He took it back to the chef who realised it was an ingredient he had changed that day because he ran out of the normal stuff which had made it taste bad. They then offered us another free burger - we chose the 'Mac got Fat', we got a free milkshake (vanilla), a free beer and a free coke. I'm really glad they believed me in the end but I had to convince the barman to try my food. The manager never came over to speak to us which would have been better than sending the barman over at least 4 times before it could be resolved and I can only assume this was because the manager did not take our complaint seriously at first. The replacement burger was good and the vanilla milkshake is excellent. I would go back to try other things as this place is good value for money vegan food in the centre of Leeds. 2 mains for £12 at certain times is a really good deal. The bus station brew beer was 2 for £5 before a certain time and it's really nice. Can't justify giving them 5 stars because the original burger was so bad! (Although looks like this was due to a mistake but the chef should be trying the food if using something different as an ingredient!). I am definitely going back for a milkshake if nothing else!

Frequently Asked Questions About The Old Red Bus Station

What kind of events can I expect at The Old Red Bus Station?

The Old Red Bus Station is known for its techno music events, featuring various techno artists. It's a niche venue that caters to audiences who enjoy this particular genre, so keep that in mind when planning your visit.

Are there any food and drink specials available?

Yes, the venue offers specials such as 2 mains for £12 at certain times and themed discounts on beverages, including 2 for £5 offers on their Bus Station Brew beer. The pricing is considered reasonable and offers value for money.

How does the staff handle customer complaints regarding food quality?

Staff at The Old Red Bus Station take customer complaints seriously, as evidenced by their swift action in offering multiple compensations (free burger, milkshake, beer, and coke) in case of an unsatisfactory meal. While there may initially be a hesitation to validate complaints, the staff works to resolve issues to the customer's satisfaction.

About The Old Red Bus Station

Vegetarian Restaurants

Industrial-chic bar and live-music venue with multiple dance floors and a vegan comfort-food menu.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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