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The Ivy Buchanan Street, Glasgow logo

The Ivy Reviews

Rated 4.5 based on 2059 Reviews

106 Buchanan St, Glasgow G1 2NB

British Restaurants | Glasgow

Published on
March 14, 2024
Last updated
March 14, 2024

Reviews Summary

Evaluating the company reputation of The Ivy Buchanan Street, Glasgow, the customer feedback presents a mixed impression. The decor and ambiance receive consistent praise, with particular mention of the early 20th-century French brasserie vibe and impressive surroundings. Service varied, with instances of excellence highlighted, as well as sporadic lapses potentially attributed to the busy seasonal period. A common critique focuses on food quality and preparation; stale muffins, flavorless selections, and overcooked dishes marked notable disappointments. Concerns regarding food presentation being prioritized over substance are evident. Issues with ancillary services, such as misplaced umbrellas and poorly maintained toilets, also detract from the overall experience.
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What Customers Are Saying About The Ivy?

Trustguide uses AI to extract key phrases from reviews about The Ivy and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of The Ivy's customers had a positive experience.

Positive
Neutral
Negative

The Ivy Ratings

2

As of Based on 2059 revies as of Mar 14, 2024

The Ivy Score

As of Based on 2059 revies as of Mar 14, 2024

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Customer Reviews

As of Mar 14, 2024, 2059 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of The Ivy's publicly available reviews View source

F Islam they-them rated The Ivy 2 stars
2 months ago
💀FOOD 2/10💀 I dont know why ppl bang on about this chain. Great decor. Great foodpresentation. Poor food quality.Overpriced. 🙂SERVICE 8/10 💀TOILETS 💀 you what they say establishments with unkept unsanitary toilets, the food aint gonna be clean nor quality. I got the eggs benedict - and the muffins were stale, with no life in them. Not toasted. Nothing. The haggis bon bons, were a waste sadly. Not much flavour in them. Pretty sure the "fresh juice" is from a bottle, too. I think the only thing i enjoyed was my tea.
Bahareh Doroudian rated The Ivy 2 stars
2 months ago
Very disappointing experience I'm afraid! I was at Ivy Glasgow before but this time they weren't able to live up to expectations sadly.. Soufflé, smoked salmon and chocolate bomb options were all ran out! I mean this is Xmas time if a restaurant at this level doesn't know their market and demand after all these years then I'm not sure who should be! The food was lacking the wow factor when came out, we weren't particularly impressed with the look and taste which is very disappointing when you've set up such high bar for yourself! Service wasn't great either you could see the staff are exhausted and not particularly thrilled to see you! the first servant wasn't so focused so accidentally dropped the knife on the table which could've easily ended in an incident; think he then preferred not to carry on with the service to us as poor guy was so embarrassed, and so passed us over to his colleague.. When desert was served we noticed a soiled teaspoon which wasn't helping at all after all the experience we had already! And to complete the package when we were leaving and went to grab our umbrella at the entrance realised that it's gone! When asked a member of staff we were told it could've been lifted by someone! I mean are you serious?! At least don't offer customers to leave their umbrella at the door if you can't guarantee the security! Got really pissed by this as it was a sturdy brand new umbrella we got to use for the visit and now it's gone after a single use! Was raging and it ruined the whole experience even more so! So no not a great experience this time round for us! All the fancy stuff you see on the Instagram page is just for the sake of social media! All that said, I do love the drinks and cocktails though and certainly do admire the interior design and ambience..
Linda Adam rated The Ivy 2 stars
2 months ago
Excellent service and very good food. Great to see The Ivy doing a fixed price 2 course menu. Portions could have been a bit more substantial

Frequently Asked Questions About The Ivy

What is the dress code for The Ivy Buchanan Street?

The Ivy Buchanan Street maintains an upscale dining environment, and as such, smart casual attire is typically expected. The staff themselves are described as immaculately dressed, reflecting the restaurant's ambiance.

Does The Ivy offer a fixed-price menu?

Yes, The Ivy provides diners with the option of a fixed-price menu, which includes a two-course selection and is seen as a positive aspect by customers who are looking for a pre-set dining option.

Is it necessary to tip at The Ivy, and if so, how much is customary?

Tipping is optional at The Ivy; however, an optional gratuity of 12.5% is commonly added to the bill. Guests can choose to adjust this amount based on their dining experience.

About The Ivy

British Restaurants
Bright, upmarket eatery with a vintage vibe featuring a traditional menu & robust drink list.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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