Read The Insolvency Group 280 Reviews Summary 2025

Jade Simkins rated The Insolvency Group 1 stars

2 weeks ago

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Awful awful company! All for themselves. Do NOT enter an IVA at all let alone with this company. Poor poor communication. Disgusting treatment from them. After 5 years and my last payment on 1st July, my IVA is still NOT over. They are still chasing me. They have ignored several emails and failed to tell me I had missed 1 document off of my annual review. ONE. I had to CHASE them for an explanation as to why I was receiving letters, emails and texts to say I breached my IVA (I was totally unaware that I had mistakenly not attached that last document), they also went ahead and put it on my final annual report to my creditors that I had failed to meet the obligations of my IVA and I am ‘at risk of termination’ when I have NOT breached my IVA at all they just chose not to communicate or reply to my emails until 3 weeks later to tell me I had missed off a document!! And this was AFTER they had put on my report to my creditors that I had breached my IVA. Yet they didn’t put on the report that what actually happened is that they failed to respond to my emails until 3 weeks later to tell me something that was very easily rectified!! It has now been another 2 weeks since I have sent them that last document, along with a follow up email which they have IGNORED and I am STILL receiving constant texts and emails to say that they are waiting for documents and my IVA has been breached!!! THEY HAVE EVERYTHING!! Asked for details to put a complaint in and of course - ignored about that too! Disgusting company something needs to be done about them. Don’t let them sweet talk you into thinking it is a good idea. They don’t care about you. All I’ve been left with is a battered credit file, stress and an ongoing IVA over a month after my ‘completion date’ it’s all a money-making scheme to target the financially vulnerable.

Robert Fryer rated The Insolvency Group 1 stars

2 weeks ago

On behalf of my wife and I. My IVA was set up with no issue at all. Simple and easy so far. On the other hand my wifes iva, WOW no contact unless my parter tries to contact them. He IVA was rejected, then postponed till a later date, now withdrawn to be proposed again. No reason why given. No information. Causing loads of stress Later she called up and was able to speak to a manager who told her it was because the expenses and income form (which were meant to match up with mine, and the person who set mine up was looking and matching them up) were different. They are having to resubmit it correctly. Why wasnt this sorted, I get mistakes happen, when it was rejected the first time??? Was promised the updated document would be sorted in 10 minutes with a phone call and she could digitally sign it before we go away (honeymoon paid for by someone else). NOTHING. Now we are both on the 6 minute and 8 second loop where we are on hold and get disconnected. Now she is trying not to be, but she is severely distressed and upset. We are both neurodivergent and this type of thing REALLY messes with us on a huge scale. Really really really poor

Katherine Groom rated The Insolvency Group 1 stars

2 weeks ago

Wouldn't recommend them to anyone. No communication with me at all apart from when I first applied. Had a creditors meeting and was told someone would ring to tell me what happened but had to ring then the next day as no one rang, was told someone would ring me back. 5 days after meeting got an email saying application was withdrawn. No explanation was given. Rang 3 times over a 4 week period and told someone would ring they never have. Even one of my creditors who I spoke to said it was totally unacceptable how I've been treated