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The Handy Squad Reviews

Rated 4.1 based on 206 Reviews

Unit 17, Sulivan Enterprise Centre, Sulivan Rd, London SW6 3DJ

Handyman | London

Published on
January 10, 2024
Last updated
March 13, 2024

Reviews Summary

The overall company reputation of The Handy Squad Ltd can be gleaned through a careful examination of the customer experiences as depicted in the recent reviews. The feedback is predominantly positive, with numerous customers praising the professionalism, efficiency, and helpfulness of the operatives, particularly individuals named James, Ben, Vasile, André, Patrick, and Radek. The Handy Squad's ability to provide a wide array of services, from electrical work to home maintenance, installations, and even moving assistance, is highlighted as a strong asset. A recurrent theme in the reviews is the skill level of the staff and the high standards of work delivered, with several customers expressing their satisfaction with the jobs completed within anticipated time frames. While the company is praised for not charging for revisits, as in the case of James attending to a power cut issue, and providing recommendations for ongoing problems, the negative feedback points to a perception of overpricing for certain services, which can affect the overall customer experience negatively.

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What Customers Are Saying About The Handy Squad?

Trustguide uses AI to extract key phrases from reviews about The Handy Squad and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of The Handy Squad's customers had a positive experience.

Positive
Neutral
Negative

The Handy Squad Ratings

5

As of Based on 206 revies as of Jan 10, 2024

The Handy Squad Score

As of Based on 206 revies as of Jan 10, 2024

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Customer Reviews

As of Mar 13, 2024, 206 customers have reviewed this business and rated it 4.1 Star out of 5. Trustguide conducted an in-depth analysis of The Handy Squad's publicly available reviews View source

Rosaleen Sullivan rated The Handy Squad 5 stars
2 weeks ago
I moved recently and I bought a new electric oven,I wanted to be ready to cook Christmas dinner on Christmas day in my new and loved ones . James came out from Handy squad and he connected the cooker . Next day I used for thr very 1st time after 30 mins I thought the cooker was at fault but in fact I learned later it was a power cut. So rang handy squad to come out and look at the connection. James came out again ,he was kind caring and professional as the others in handy squad was being kind caring understanding but very professional. James confirmed that it was a power cut ,he checked the connection and turn all the elements on the cooker on and sat for 15 to 20 minutes chatting and checking. James gave it the all clear and handy squad didnt charge me the extra visit. I'm an OAP living in sheltered accommodation. I cooked dinner for my family and myself we had a lovely Christmas dinner and its ALL THANKS TO HANDY SQUAD. I recommend Handy squad for everyone . HANDY SQUAD staff hope you had as lovely family day as I did. Happy 2024 and a very prosperous one for all at handy squad, they really care about thier customers.
Paul Burgess rated The Handy Squad 5 stars
3 weeks ago
Very impressed! Our operative, Ben, was great - really efficient and skilled. Made some helpful suggestions too, which helped us deal with some ongoing problems in the flat. Booking and payment was straightforward. Happy all round.
Larisa Alexandrina rated The Handy Squad 5 stars
3 weeks ago
Had a visit from a Handyman Ben Scott to do some bits around the office (put paintings up, fix a tile in the kitchen, etc.). Very satisfied with the outcome. Ben was very professional, kind and helpful. Managed to do all the jobs within less than an hour, so definitely recommend Handy Squad and Ben for all your household / home needs! Services: Tile work installation, Home maintenance & repairs, General repairs

Frequently Asked Questions About The Handy Squad

What services does The Handy Squad Ltd offer?

The Handy Squad Ltd offers a wide range of services including electrical work, home maintenance and repairs, general repairs, tile work installation, moving assistance, TV mounting, light fixture installation, and hanging artwork.

Are there any additional costs for revisits if an issue persists after an initial service?

According to the reviews, The Handy Squad Ltd does not appear to charge for revisits when an issue persists or is misidentified, as in the case where a customer experienced a power cut after installation work.

How do customers feel about the pricing of The Handy Squad Ltd's services?

While many customers find the service provided by The Handy Squad Ltd to be efficient and professional, some reviews indicate concerns about the service being overpriced, particularly for simpler tasks. Customers suggest there could be greater transparency in pricing.

About The Handy Squad

Handyman

The Handy Squad was established in 2005 and has its headquarters in Fulham. We are a family business which was set up to help Londoners who required a handyman, plumber, electrician, carpenter, locksmith or decorator who would provide value for money. All of our professionals are friendly, polite, professional, fully insured and CRB checked. With more than a decade of experience under our belt, our mission is to make your life easier and to provide you with a high-quality service. Enough about us! Just remember, when you need an extra pair of hands around the home or office – give the Handy Squad a call on 08000 12 12 12, email us on bookings@handysquad.com or request a free quote by filling our online booking form.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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