Overall sentiment for Able Group’s property maintenance services appears mixed based on customer reviews. While several reviewers describe excellent outcomes, noting punctual arrival, clear communication, and helpful staff, there are also multiple reports of dissatisfaction, primarily relating to high charges, lack of local presence as advertised, and unsatisfactory issue resolution. Negative experiences frequently mention ineffective pest control and unexpected additional costs, while positive feedback highlights competence and reliability.
The most frequent positive themes are punctuality, staff professionalism, and clear communication. Customers point out fast response times for urgent repairs, transparency in quoting, and polite tradespeople who complete work promptly and clean up after themselves. On the other hand, negative patterns include complaints about follow-up charges, unresolved pest issues, and aggressive payment practices, particularly when jobs overrun or require additional visits.
In conclusion, Able Group is regarded as a dependable provider for property maintenance and emergencies in the UK, with several customers expressing repeat business intentions. However, prospective customers should be aware of potential extra charges and carefully confirm the scope of work. Mixed experiences indicate value in comparing with local providers before making a decision.
The most frequent positive themes are punctuality, staff professionalism, and clear communication. Customers point out fast response times for urgent repairs, transparency in quoting, and polite tradespeople who complete work promptly and clean up after themselves. On the other hand, negative patterns include complaints about follow-up charges, unresolved pest issues, and aggressive payment practices, particularly when jobs overrun or require additional visits.
In conclusion, Able Group is regarded as a dependable provider for property maintenance and emergencies in the UK, with several customers expressing repeat business intentions. However, prospective customers should be aware of potential extra charges and carefully confirm the scope of work. Mixed experiences indicate value in comparing with local providers before making a decision.
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