Able Group Reviews

Overall sentiment for Able Group’s property maintenance services appears mixed based on customer reviews. While several reviewers describe excellent outcomes, noting punctual arrival, clear communication, and helpful staff, there are also multiple reports of dissatisfaction, primarily relating to high charges, lack of local presence as advertised, and unsatisfactory issue resolution. Negative experiences frequently mention ineffective pest control and unexpected additional costs, while positive feedback highlights competence and reliability.

The most frequent positive themes are punctuality, staff professionalism, and clear communication. Customers point out fast response times for urgent repairs, transparency in quoting, and polite tradespeople who complete work promptly and clean up after themselves. On the other hand, negative patterns include complaints about follow-up charges, unresolved pest issues, and aggressive payment practices, particularly when jobs overrun or require additional visits.

In conclusion, Able Group is regarded as a dependable provider for property maintenance and emergencies in the UK, with several customers expressing repeat business intentions. However, prospective customers should be aware of potential extra charges and carefully confirm the scope of work. Mixed experiences indicate value in comparing with local providers before making a decision.

Able Group provides property maintenance services throughout the UK. Their offerings include repairs, emergency solutions, and scheduled maintenance for residential and commercial properties, such as glazing, plumbing, pest control, and drainage services. Able Group coordinates service delivery across a network of contractors and specialists.

The company operates by receiving requests via phone or online, supplying same-day quotes, dispatching professionals promptly (often within hours), and offering online job tracking. Pricing and the scope of each job are defined at booking, with technicians completing work on-site and handling follow-ups as required. Work may be scheduled for emergencies or planned projects.