I normally don’t post negative reviews of the trades. It’s hard work and we need more people doing it. Also you don’t want to burn your ability to hire later. But after a string of just abysmal experiences putting this out there because why should I or anyone accept substandard work? I’m red of being labeled as difficult because I dare to complain about what you see in the photo. I think the photo says it all. No pride in work. No communication. Also be warned this company charges you for everything. Need a small drywall patch? You’re buying a box of screws. I had a simple job that I asked a fixed price for that was 300% the time it actually took and were offended (and insulting) when I challenged them on it. Sent two guys for a 1 man job (where you’re paying $100/hr ea) so I could pay 2 guys to run to the store. I had a really simple scope of work, wrote it down, and they couldn’t even complete it. Apparently their “carpenter” handymen don’t even travel with mitre saw, nails or an oscillating saw. For $100/hr when they’re probably paying the guys doing the work $25-35 I would expect maybe someone to review photos of the work done and correct issues before the customer has to bring it up. When I expressed how frustrated it was owner couldn’t even be bothered to call me. Stay away from these call center type services. Find someone doing the same work and pay them directly. No guarantees you’ll get better work but hopefully there’s a more productive conversation to be had. No more excuses! Edit to original post. I saw the owners response and want to say don’t be fooled. His guys absolutely did that trim. And left the mud all over the side panel. The scope was to reinstall 3 cabinets that came out due to a plumbing repair along with associated drywall repairs. They left without installing the cabinet doors, backsplash or toe kick (guess they don’t have hammers either). I had also asked them to remove the undermount sink as I had noticed a retaining clip had come off and they didn’t do it, so now I would need to pay to have almost everything they did do redone to make that repair. The fact is this could have easily been a one man job and if they were prepared they could have done it in a day. I don’t see how they can complain of my nickel and diming them when they left without doing work I was prepared to pay them for and when I’m paying $100/hr. I routinely work with highly skilled carpenters that charge $50/hr so, yes, I get upset when I have to pay $100 and when issues arise they shift blame, say nobody ever has an issue with their work, etc v taking responsibility, much less apologize. Again, was never contacted by owner, only threatened. Lastly I’ll add that I had written everything out both when hiring them and for the guys on the site because I was not there to supervise and even though they had to know they hadn’t finished everything they got my wife to say it was ok. Which is not ok.