The Gym Group London Vauxhall has garnered mixed feedback from its patrons. Positive reviews frequently laud the cleanliness and organization of the facility, the wide array of equipment and amenities offered, as well as the friendly and knowledgeable staff. Specifically, fitness managers like Vaida and personal trainers such as Madleina Von Reding have been praised for their exceptional service and expertise. Customers appreciate the inclusive environment where the staff shows genuine interest in members' fitness journeys, regardless of their fitness levels. However, the gym also faces criticism, particularly since the new management took over in early 2023. Complaints include staff being inattentive, improper equipment maintenance, suboptimal layout, and safety issues originating from improperly stored equipment and questionable cleanliness standards. These recurring themes suggest a clear divide in the customer experience that hinges upon staff engagement and facility maintenance.

The Gym Group London Vauxhall Reviews
Rated 4.5 based on 761 Reviews
6A Wandsworth Rd, St George Wharf, London SW8 2LE
Gyms | London