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The Currency Club Reviews

Rated 4.8 based on 2477 Reviews

50 Harrowby St, London W1H 5EE

Financial Services London

Published on
July 30, 2025
Last updated
July 30, 2025

Reviews Summary

Overall sentiment toward The Currency Club’s currency exchange service is strongly positive, based on consistent praise for their rates, ease of transactions, and delivery reliability. Reviewers note the process is straightforward, with several citing fast delivery and favorable rates for currencies such as Japanese Yen, Euros, and Canadian dollars. Some negative feedback exists, specifically about missed deliveries and note denomination selection, but these are outliers rather than the norm.

Clients repeatedly highlight the efficiency of online ordering, clear instructions for bank transfers, and the convenience of choosing delivery dates. Many mention using The Currency Club multiple times, which suggests strong repeat business and customer trust. Flexibility in note size selection and the ability to manage multiple currencies are often cited as advantages, with minor frustrations occasionally noted when mixed denominations were not fully honored.

The Currency Club is regarded as a dependable currency exchange in the UK, especially among travelers and those purchasing holiday money. The predominance of positive reviews, alongside smooth repeat usage and long-term customer loyalty, reinforces its favorable reputation in the sector.
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What Customers Are Saying About The Currency Club?

delighted with the service

all went smoothly

great service and quick delivery

competitive

Market leading rates and fast , reliable and safe delivery

always had great rates

extremely efficient

support I received was excellent

Always a great rate, quick service and delivery

would definitely use this company again

Trustguide extracts key phrases from reviews about The Currency Club and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of The Currency Club's customers had a positive experience.

Positive
80%
Neutral
10%
Negative
10%

The Currency Club Ratings

5

As of Based on 2477 revies as of Jul 30, 2025

The Currency Club Score

80%

As of Based on 2477 revies as of Jul 30, 2025

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Customer Reviews

As of Jul 30, 2025, 2477 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of The Currency Club's publicly available reviews View source

Nick rated The Currency Club 5 stars
4 months ago
Second time I have used The Currency Club and I'm delighted with the service they offer. Simple straightforward transaction and the best rate available online for Japanese Yen. Sent via Special Delivery on a Saturday morning, so I don't need to book time off work. Happy customer, thanks.
David Shepherd rated The Currency Club 5 stars
a month ago
I ordered some currency online as I have used The Currency Club previously and had a positive experience. Again, all went smoothly. You need to perform a bank transfer if you want to complete the transaction without incurring further costs, but the procedure is simple enough. The rate was very good and there was an option to receive mixed notes - which I took. I chose a delivery day and Royal Mail delivered on that day, as promised. Very pleased with all transactions. I would recommend that you give them a try.
Ellie Spencer rated The Currency Club 5 stars
a month ago
great service and quick delivery! ordered cash for the philippines and bali and it arrived the next day via special delivery. like a lot of other reviews i had never ordered currency online before but decided to go for it due to other good reviews and the best conversion rate. the whole process was very quick and easy - the only thing i would say like a lot of people is that i selected mixed denomination but only received 2 different notes for both currencies. this is okay for me but something to be aware of if you order from here!

Frequently Asked Questions About The Currency Club

How fast will my currency order be delivered?

Most customers report that currency is delivered by Royal Mail Special Delivery, often arriving the next day or on a selected delivery date. Delivery is generally reliable and punctual, but tracking is provided and occasional issues may depend on the courier.

Can I choose the denomination of banknotes with my order?

Yes, The Currency Club allows customers to request mixed, small, or large denominations during the order process. Some reviews note that not all requests for mixed denominations are fully met, especially for certain currencies.

What happens if my currency order is not delivered?

If a delivery fails, The Currency Club requires customers to wait until the courier’s investigation is resolved before issuing a refund. This process may take several weeks in rare cases, according to review feedback.

About The Currency Club

Financial Services
The Currency Club is a financial services provider specializing in currency exchange, offering online ordering and delivery of foreign currency for personal and business use. Customers can buy or sell various currencies through their website, selecting preferred denominations and delivery options, including home or business address delivery via postal services.

The company operates by processing transactions online and fulfilling orders through secure packaging and insured postal delivery. Customers make payments primarily by bank transfer and may specify delivery dates. The Currency Club also provides international money transfer options and handles buyback of unused foreign notes, subject to verification of acceptable denominations.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.