Teletext Holidays Reviews

Overall sentiment for Teletext Holidays is mixed, with reviewers sharply divided between positive and negative experiences. Several customers commend the company for helpful and friendly service, highlighting staff members like Nancy and Sudhen for their professionalism and attentiveness. On the positive side, efficient booking processes, prompt customer service, and value-for-money holiday deals are noted as strengths. However, significant complaints about after-sales support, cancellation issues, and slow or unsatisfactory responses to problems are equally present.

The most frequent themes in feedback revolve around customer service quality and post-booking support. While some customers describe agents as polite, helpful, and quick to assist both online and by phone, others report difficulties obtaining refunds, misleading initial pricing, and long waits for complaint resolution. Critical reviews especially cite frustration with refund processes and a lack of transparency, contrasting with more positive mentions of discount offers and agent support.

Teletext Holidays’ reputation is polarizing, with repeat bookings and high ratings from satisfied customers balancing out strong warnings from those with unresolved issues. The brand is seen as affordable and sometimes personable, but concerns over reliability and complaint handling remain a key reputational challenge. Overall, Teletext Holidays is regarded as a value-driven option with inconsistent service quality in the holiday booking sector.

Teletext Holidays is a travel agency specializing in booking holiday packages for individuals and groups. The company operates primarily online and by telephone, offering a range of international vacation packages at various price points, including flights, accommodations, and travel deals to destinations such as Egypt and beyond.

Teletext Holidays facilitates bookings through a combination of its website, a 'manage my booking' portal, and customer support via phone and live chat. Agents assist customers in selecting packages, providing information, and finalizing reservations. The company processes payments directly and offers communication channels for inquiries, changes, or complaints after booking.