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Taylor Monroe Reviews

Rated 4.5 based on 98 Reviews

448 Grove St, San Francisco, CA 94102, United States

Hairdressers | San Francisco, CA

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Published on

April 30, 2024

Last updated

April 30, 2024

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Reviews Summary

Reviews of TAYLOR / MONROE provide insights into a generally positive customer experience, reflective of a solid company reputation, albeit with certain notable exceptions. Several stylists, specifically Emu, Shane, and Benji, receive high praise for their professionalism, skill in haircutting, coloring, and extensions, as well as for their ability to understand and execute clients' desires. The salon itself is appreciated for its inviting ambiance, additional services like refreshments and coat handling, and even features like the presence of a salon dog, contributing to a welcoming atmosphere. However, there is a stark contrast in the negative feedback regarding one particular stylist, Michael, whose ability to handle long hair has been questioned. This indicates a potential inconsistency in service quality, which could be isolated to particular staff or may suggest a need for further training in some areas.

What Customers Are Saying About Taylor Monroe?

makes me so happy

0 judgement and all professionalism

Very communicative, skilled

She is great at haircutting and coloring

the best, most knowledgeable stylist

did an amazing job

extremely talented

TRULY incredible experience

very comfortable in their capable hands

left my hair severely uneven

Trustguide uses AI to extract key phrases from reviews about Taylor Monroe and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Taylor Monroe's customers had a positive experience.

Positive

90%

Neutral

Negative

10%

Taylor Monroe Ratings

As of Based on 98 revies as of Apr 30, 2024

Taylor Monroe Score

90%

As of Based on 98 revies as of Apr 30, 2024

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Customer Reviews

As of Apr 30, 2024, 98 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Taylor Monroe's publicly available reviews View source

saeko kikuchi rated Taylor Monroe 5 stars

a year ago

Emu is great hairstylist and colorist! Whenever I got hair done from her , makes me so happy and always more than I expected. She is not only being a skillful hairstylist but also she listens, gives you advices precisely to your desires for your hair. If you don’t find right hair stylist in SF, give her a shot and you won’t regret it!

Vanessa A. rated Taylor Monroe 5 stars

2 years ago

The haircut I received from Michael was so bad I feel it's necessary to write this review to caution people with long hair who might book an appointment with him. He left my hair severely uneven & crooked as you can see in the pic. I can honestly say Michael does not know how to handle long hair & should be required to have more training before touching another head of long hair. From this experience I learned that high-end prices do not ensure a good job. He originally charged $130 for this cut. I'm convinced that I was charge simply for the length of my hair & NOT for quality of service. I had to pay another stylist to correct it. Service: Haircut

Emily Callahan rated Taylor Monroe 5 stars

2 years ago

Wow, this was such a great experience. I haven’t taken great care of my hair, and have a bad hair twirling habit. I was so nervous to go to a salon and haven’t been to one in over 2 years. The grays starting coming in, and I decided it was time to start dying and taking better care. I found Taylor / Monroe just perusing nearby me on Google. I booked a consultation with Shane, and there was 0 judgement and all professionalism. After the consultation, I came in and Shane was absolutely amazing. He dyed it exactly how I was thinking (perfectly matched my natural color!), and even added highlights that were subtle. Highly highly suggest - thank you Shane and Taylor/ Monroe! I feel like I got so much confidence back.

Frequently Asked Questions About Taylor Monroe

Which stylists at TAYLOR / MONROE come highly recommended?

Stylists Emu, Shane, and Benji have received high praise for their skills in hairstyling, coloring, and extensions, and have been commended for their ability to understand and fulfill customer requests.

Does TAYLOR / MONROE provide a pleasant salon environment?

Reviews indicate that TAYLOR / MONROE offers a welcoming and inviting space, with additional services such as refreshments and personal item handling that contribute to a comfortable customer experience.

Have there been any negative experiences reported at TAYLOR / MONROE?

Yes, there has been negative feedback involving a stylist named Michael, where the customer reported an unsatisfactory haircut for long hair, suggesting a discrepancy in service quality that may be isolated to certain staff members.

About Taylor Monroe

Hairdressers

448 Grove St, San Francisco, CA 94102, United States

Visit website

+1415-252-9723

Hairsalon in Hayes Valley

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o

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