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Stout Homes Inc.
Stout Homes Inc.

Stout Homes Inc. Reviews Summary

Home Builders | New York, NY

What do customers say about Stout Homes Inc.?

As of Jan 15, 2024, 23 customers have reviewed this business and rated it 5 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Verified by
Souad Boumerar
Published on
January 15, 2024
Last updated
March 13, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
Positive
Neutral
Negative
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
5
/5
23
reviews
Excellent
Good
Average
Fair
Poor
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

Stout Homes Inc.'s customer reviews analysis

Stout Homes, Inc. has garnered highly positive reviews, indicating a robust reputation in the Staten Island home construction and renovation market. The detailed feedback from various customers showcases the company's capacity for large-scale renovations, custom builds, and intricate remodeling projects, completed with a strong attention to detail and craftsmanship. A recurring theme across reviews is the company's adaptability and dedication, particularly under pressing circumstances such as the onset of the Covid-19 pandemic. Customers regularly cite the reliability and professionalism of the entire team, as well as the cleanliness and efficiency of the worksites. The ease of communication and responsiveness of the company, especially the frequent mentions of the owner, Chris, and his team, including foreman Mark, contribute significantly to customer satisfaction. There is a distinct impression that Stout Homes' commitment to timely project completion and consistent on-site presence during projects strongly influences positive customer experiences. The high rate of referrals and repeat business further reinforces the company’s favorable reputation.

Positive Feedback

Positive aspects of Stout Homes, Inc., as drawn from customer reviews, include the company's unwavering commitment to quality and customer satisfaction. Customers are impressed by the meticulousness of the work, ranging from the detail-oriented remodeling to the custom design of key home features such as kitchens and fireplaces. Timeliness and work ethic also stand out, with reports of crews working diligently every day, maintaining clean sites, and adhering to project schedules—even under challenging conditions. The ability to maintain open and immediate lines of communication is highly valued, with the team’s responsiveness to inquiries and the capacity to preemptively address potential issues being frequently praised. The personal touch provided by Chris and his team, along with the use of modern management tools like an app for tracking project progress, leaves customers feeling well-cared-for throughout their projects. Additionally, Stout Homes’ ability to deliver within budget constraints and the professional demeanor of their personnel are repeatedly highlighted as factors earning customer trust and recommendations.

Concerns and Threads

The customer feedback provided does not present explicit negative aspects about Stout Homes, Inc., indicating that clients’ experiences are overwhelmingly positive. While this is an excellent sign, it's worth noting that the absence of negative remarks in this selection of reviews does not imply the company is free from ever having received criticism. It is common for businesses in the construction industry to face challenges or occasional dissatisfaction; however, these reviews do not shed light on such instances if they exist. Consequently, potential customers are encouraged to conduct comprehensive research and consider various sources when evaluating the company's performance. Even exemplary companies may occasionally encounter issues, and it's beneficial for consumers to understand how a company addresses and resolves such matters should they arise.

Frequently asked questions about Stout Homes Inc.

Can Stout Homes, Inc. handle projects of any size?

Yes, customer reviews reflect that Stout Homes, Inc. has successfully managed a variety of projects, both large and small, including major rebuilds, full-scale renovations, custom builds, and intricate remodeling tasks. They have demonstrated an ability to adapt to different project scales with attention to detail.

How does Stout Homes, Inc. maintain communication with clients during a project?

Stout Homes, Inc. is praised for excellent communication. They are reported to be responsive, addressing inquiries and issues immediately. The company uses modern tools such as apps and websites for project tracking, updates, and approvals, facilitating clear and effective communication throughout the renovation or building process.

Does Stout Homes, Inc. complete projects on time and within budget?

According to reviews, clients have affirmed that Stout Homes, Inc. adheres closely to project timelines and respects budgetary constraints. They work consistently until projects are done, and they are recognized for their honesty and transparency about the costs and expectations from the beginning.

Recent customer reviews and testimonials for Stout Homes Inc.

Stout Homes Inc.
Michael Spinnato
5-Star
6 years ago
Chris Stout was recommended to us through a friend of ours who has worked with him on many jobs. Our friend is a glass guy and when he knew we were going to be embarking on this job, he immediately told us to call Chris. We are so happy we did. He came to us and gave us a fair estimate for our job. He did a full gut and renovation on our kitchen, family room, fireplace, main bathroom and basement. We couldn't be happier. Our kitchen although not huge, is fully custom. The color and finish were hand picked by us. The molding work and tile work is impeccable. His crew is friendly, always on time, works clean and very talented. We had full confidence in them from the beginning to the end. We have recommended him to a number of people that used his company and were all equally as pleased with his work. I remember one time after the job was completed, I had an unrelated plumbing issue. I called him up and he was at my house in 30 minutes. He fixed the problem and was on his way. That meant a lot to me. My wife and I have more projects in the pipeline and Chris will be the one who does them for sure. I have attached some of our kitchen pics and fireplace.
Stout Homes Inc.
ROSETTA FRANCINE MESSINA
5-Star
3 years ago
We write to sing the praises of Stout Builders & Remodeling…… Our Building, Sunrise Tower, a 92 Unit Condominium, was in desperate need of a Lobby renovation. After several years of planning, we were in a position to move forward with a total demolition of the existing Lobby. Before Chris, Mark, and Fred could begin the renovation, they had to relocate the entire existing lobby to a totally different location with an entrance on a lower floor. A temporary security desk with computer and camera monitors, and a separate secure structure for 92 mailboxes was built. This allowed for the simultaneous closing of the existing lobby and opening of the temporary lobby facility for all residents. Throughout our project, every morning like clockwork, Fred was on site, hands on, coordinating each phase of the day’s work. The operation was efficient and allowed no wasted time. At the end of day, the job site was thoroughly cleaned, secured, and ready for the next day! And we are able to state that not a single complaint was logged over a 3 month period from our residents and staff! When Chris and Mark were not on site, they were always accessible to address any issue or concern. Their degree of professionalism and reliability far surpassed our expectations! Our new look is “state of the art”! We are so thoroughly pleased with the workmanship of the Stout Team…we will soon begin Phase II of our building renovation! Sincerely The Sunrise Tower Board
Stout Homes Inc.
Lauren Cicero
5-Star
2 years ago
We started our roof raise in March 2020, the same week NYC was shut down for Covid-19. While the process took an unexpected turn, Stout was innovative and rolled with the punches, doing whatever they could to move forward with our project during these trying times. Most of the time if I noticed something off during the project, they already saw it and were taking care of it before I even had to say something. Anytime I ever had a question or an issue, they answered my texts immediately and the answer was ALWAYS ok, no problem! I truly trust and believe that my house is made with the best materials and craftsmanship, but most importantly they built me a beautiful house that we can call ‘home’. We get so many compliments on how beautiful our home is and couldn’t be happier! Stout homes, THANK YOU from the bottom of our hearts! Service: Remodeling
Read all reviews
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
5
/5
23
reviews
Excellent
Good
Average
Fair
Poor

About Stout Homes Inc.

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