An evaluation of the customer reviews for Stechford Leisure Centre presents a mixed picture of their company reputation and customer experience. On one hand, aspects of the centre such as the gym facilities and the professional conduct of certain staff members have received praise. The centre has also been noted for its range of equipment, hygienic conditions, and the inclusivity of its community. However, these positive notes are counterbalanced by substantial critiques regarding cleanliness of the gym area, unprofessional staff behavior, and poor communication leading to customer dissatisfaction, especially concerning membership fees. The lack of organization in session scheduling and the staff's inconsistent information provision have been highlighted as well. Concerns specific to cultural sensitivity have been raised pertaining to the arrangement of women-only swimming sessions.
Stechford Leisure Centre Reviews
Rated 3.8 based on 911 Reviews
Station Rd, Birmingham B33 8QN
Leisure Centres | Birmingham
