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Stechford Leisure Centre Reviews

Rated 3.8 based on 1031 Reviews

Station Rd, Stechford, Birmingham B33 8QN

Leisure Centres Birmingham

Published on
February 9, 2024
Last updated
June 16, 2025

Reviews Summary

The overall sentiment in customer reviews for Stechford Leisure Centre is strongly positive. Reviewers frequently note the friendliness and professionalism of specific staff members, ease of booking, and the variety of facilities such as sports halls, gyms, swimming pools, and children’s play areas. There are some criticisms about occasional overcrowding in the pool area, limited parking, and intermittent problems with the showers, but these concerns are generally reported alongside praise for quick resolutions and staff responsiveness.

Common feedback highlights the centre’s family-friendly environment, flexible event space, knowledgeable instructors, and the supportive approach of reception and class instructors. Customers value how staff members go out of their way to assist, regularly mentioning names such as Demi, Grace, Sabah, and instructors including Mandy, Lloyd, Lucy, and Kyle. The sports and play areas, as well as the opportunity for private events with personalised amenities, are consistently appreciated.

Stechford Leisure Centre enjoys a reputation as a reliable and well-run community facility in its region. Many reviews mention repeat visits and a sense of comfort and safety, supporting its standing as a welcoming and versatile destination for exercise and family activities. Overall, the centre is regarded as a dependable provider of leisure services in Stechford.
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What Customers Are Saying About Stechford Leisure Centre?

Very helpful. Very easy to book!

brilliant well kept centre

fantastic instructors

friendly and approachable

Excellent gym facilities

nice swimming area

always there to help and advise

friendly staff to greet you

supportive and encouraging approach

the whole sports hall to ourselves

Trustguide extracts key phrases from reviews about Stechford Leisure Centre and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Stechford Leisure Centre's customers had a positive experience.

Positive
90%
Neutral
5%
Negative
5%

Stechford Leisure Centre Ratings

5

As of Based on 1031 revies as of Feb 09, 2024

Stechford Leisure Centre Score

90%

As of Based on 1031 revies as of Feb 09, 2024

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Customer Reviews

As of Jun 16, 2025, 1031 customers have reviewed this business and rated it 3.8 Star out of 5. Trustguide conducted an in-depth analysis of Stechford Leisure Centre's publicly available reviews View source

Emma Christou rated Stechford Leisure Centre 5 stars
3 months ago
Recently celebrated by daughters birthday at stechford. We had the whole sports hall to ourselves with a bouncy castle/slide, football goals, table tennis, badminton and soft play for the little ones. My daughter was so happy that she could have your own music connected. The staff were great. Very helpful. Very easy to book! Suitable for all ages as we had children from age 4 - 12.
Safeeyah Mirza rated Stechford Leisure Centre 5 stars
2 months ago
I’ve been coming to Stechford leisure centre for over two years now, and without a doubt a brilliant well kept centre. I’ve been attending classes run by Mandy, Lloyd, Lucy and Kyle. All fantastic instructors and make every visit well worth it. Lloyd and Lee are also extremely helpful, making Stechford leisure centre a comfortable environment. In regards to reception, I must say Sabah is always on top of things. Any issues that I’ve faced she’s been able to deal with quickly and efficiently. You really notice the difference when Saba isn’t around—she just has a way of keeping everything running smoothly and making the place feel welcoming. Huge thanks to all of you for the great work you do!
Zahid Mustafa rated Stechford Leisure Centre 5 stars
2 months ago
Great leisure centre. Sports hall is well lit and spacious. Parking is limited, however.

Frequently Asked Questions About Stechford Leisure Centre

Is booking events or facilities at Stechford Leisure Centre easy?

Yes, reviews regularly mention a straightforward and hassle-free booking process for events and facility usage. Customers appreciate the organisation and efficiency when reserving spaces such as sports halls or arranging children’s parties.

Are staff members at Stechford Leisure Centre considered helpful and friendly?

Numerous reviews highlight the friendly and helpful nature of staff, including specific praise for reception staff, instructors, and management. Names such as Demi, Grace, and Sabah are frequently mentioned for their positive interactions and willingness to assist.

Are there any known operational issues at Stechford Leisure Centre?

Some customers note occasional problems like overcrowded pools, limited parking, and shower maintenance issues. However, staff typically address these concerns quickly, and these issues do not appear to be persistent according to reviewer feedback.

About Stechford Leisure Centre

Leisure Centres
Stechford Leisure Centre is a multi-purpose facility offering a range of sports, fitness, and recreational services. It provides access to a well-equipped gym, swimming pool, sports halls, and spaces for group classes, children’s activities, and private events. The centre operates as a physical, in-person venue serving the community.

The company follows a structured operational model with dedicated instructors for fitness classes, reception staff for bookings and customer service, and on-site amenities such as a cafe and event spaces. Bookings can be made for both regular and special occasions, with staff assignments focused on specific service areas for efficient management.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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