Solos Holidays Ltd Reviews

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Sent an email to solos on my return from Tobago and a week later they said they would look into the matter I raised and get back to me. Not a word since. I thought the rep, who is paid to be there looking after Solos guests (that's his job, isn't it) should have at least checked where my missing food was on the last evening. I had told the waitress I was waiting for 2 dishes, a Greek salad and Rosemary Shrimp. He, the rep, had his food, he was looked after. Did he not consider it necessary to see what was happening at the end of the table. Maybe folk like me are of no importance. Fair enough. But I am aware I paid the same as everyone else, my money was taken. I wasn't there as some charity case. Is this what I pay for, to come on a group holiday and be neglected and dismissed. You can check with all the rep I had to Lipari. I am a polite courteous person. I am aware this Tobago rep has a large group to manage, but then so did the rep on the Egypt trip, and the one to the Algarve. For me, this was a very stressful demeaning experience and I won't be using your travel company again. ... On reflection, I should have stood up, and made a big scene right there at the table. Shouted over to the rep that I notice he and everyone else is eating and WHERE IS MY FOOD. That I am a paying customer, not paid staff like himself, and I need to be served!! Yes, this would have the potential to create an unpleasant atmosphere but isn’t it the job of this Solos rep to look after the Solos guests! His ‘sorry’ to me later is just that, a five letter word. It cost him nothing and meant nothing to him or the company he works for, going by the fact they they have not got back to me. Disgraceful behaviour.