Key themes across the reviews include skilled repairs—such as cleaning, polishing, and heel or sole replacement—with noticeable results like making old or damaged shoes look brand new. Customers also comment on the speed of service, from repairs completed within minutes to same-day turnarounds, and the care taken with luxury items. Staff friendliness and willingness to accommodate, including handling urgent requests and offering candid guidance on repair options, are repeatedly mentioned.
Overall, Sole Healers enjoys an excellent reputation for shoe repair service in London, grounded in reliability, craft, and customer-centric flexibility. Frequent repeat visits and personal referrals reinforce its standing as a preferred provider for expert footwear restoration in the area.