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Sole Heelers Reviews

Rated 4.9 based on 42 Reviews

82A Great Titchfield St., London W1W 7QU

Upholstery London

Published on
August 9, 2025
Last updated
August 9, 2025

Reviews Summary

The overall sentiment toward Sole Healers shoe repair is strongly positive, with reviewers consistently noting high quality, trustworthy service, and fast turnaround. Many customers praise specific staff, such as Van, for their knowledge, professionalism, and attentiveness. Prices are frequently described as reasonable, and several reviews highlight flexible hours. There are no noted criticisms or negative points within the recent feedback sample.

Key themes across the reviews include skilled repairs—such as cleaning, polishing, and heel or sole replacement—with noticeable results like making old or damaged shoes look brand new. Customers also comment on the speed of service, from repairs completed within minutes to same-day turnarounds, and the care taken with luxury items. Staff friendliness and willingness to accommodate, including handling urgent requests and offering candid guidance on repair options, are repeatedly mentioned.

Overall, Sole Healers enjoys an excellent reputation for shoe repair service in London, grounded in reliability, craft, and customer-centric flexibility. Frequent repeat visits and personal referrals reinforce its standing as a preferred provider for expert footwear restoration in the area.
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What Customers Are Saying About Sole Heelers?

look brand new again wow

such great service

as good as new

a pleasure to chat with

so helpful and kind

sorted in under 1 minute

service made with care

super quick service

they look BRAND new

look brand new now

Trustguide extracts key phrases from reviews about Sole Heelers and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Sole Heelers's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Sole Heelers Ratings

5

As of Based on 42 revies as of Aug 09, 2025

Sole Heelers Score

100%

As of Based on 42 revies as of Aug 09, 2025

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Customer Reviews

As of Aug 09, 2025, 42 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Sole Heelers's publicly available reviews View source

Sound Illusion rated Sole Heelers 5 stars
7 months ago
Superb job! A+ the gentlemen was very knowledgeable and helpful. Had my shoes polished cleaned and scuffs / torn leather repaired on my RM Williams boots, they look brand new again wow. Fast turnaround a great reasonable price & trustworthy. Highly recommended
Whitney Ruef rated Sole Heelers 5 stars
4 months ago
I took a pair of shoes in today for a small repair, and had such great service I felt like I had to write a review. I dropped my shoes off around 130pm and told them there was no rush for the repair. A few hours later they texted me that the shoes were already ready for pickup. The work was very high quality and the price was very reasonable. I’ll definitely be back!
Ada Tan rated Sole Heelers 5 stars
4 months ago
A very appropriately-named shop! Came here after one of my heels fell off and was pleasantly surprised by the result. Not only did the cobbler fix the missing heel, he replaced the other side (which was also falling off) and gave it a nice and smooth polish. I got my boots back - as good as new! Wonderful service - will definitely recommend.

Frequently Asked Questions About Sole Heelers

Can Sole Healers repair luxury or high-end shoes?

Yes, reviews mention successful repairs and restorations on luxury leather shoes and suede pumps, with results that restore footwear to a like-new appearance. Customers highlight the quality of both materials and workmanship for premium brands.

How fast are common shoe repairs completed?

Turnaround times at Sole Healers are often very quick. Some customers report repairs done in under 15 minutes, while others mention same-day service for more extensive work. Speed of service is a frequent point of positive feedback.

What are the opening hours at Sole Healers?

Sole Healers is open until 7pm, making it convenient for office workers and those with busy schedules. This later closing time is noted favourably by customers seeking flexibility for drop-off and pick-up.

About Sole Heelers

Upholstery
Sole Healers is a shoe repair shop specializing in a range of services such as heel and sole replacements, leather restoration, polishing, and minor footwear repairs. The business operates in a traditional, in-person retail setting serving walk-in customers needing timely and expert shoe care. The company handles repairs on-site with a small, experienced team, offering both express and same-day service depending on customer needs. Sole Healers maintains extended opening hours to accommodate busy schedules and sources specialized materials, focusing on both quality craft and efficient turnaround for clients in London.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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