Deko Professional Upholstery Inc. has garnered a reputation for quality craftsmanship, dedication, and customer service, albeit with some noted organizational shortcomings. Clients consistently praise the skilled work, particularly in complex and custom projects that showcase the team's expertise in handling challenging materials and intricate designs. Exceptional customer experiences often include comprehensive consultations, personalized fabric selection assistance, and a strong willingness to accommodate the clients' schedules. Nevertheless, infrequent instances of miscommunication regarding scheduling and uncertainty on progress updates somewhat mar the overall customer experience. Moreover, one notably negative review cites issues with material quality and longevity, as well as dissatisfaction with customer service in addressing previous work.
Deko Professional Upholstery Inc. specializes in a wide range of custom upholstery projects, including dining room chairs, custom boat upholstery, ottoman reupholstery, transformation of old furniture pieces, desk chairs, and unique sofa designs. They have demonstrated proficiency working with a variety of materials, including leather and cowhide.
Yes, Deko offers personalized support in fabric and material selection. They are willing to make home visits for fabric choice and assist customers in finding appropriate materials for their projects.
Some reviews indicate that customers may need to be proactive in scheduling appointments or requesting updates on their upholstery project's progress. As a small business, Deko may experience challenges with organization in this aspect, so it is advised for customers to actively communicate for updates.
Veteran family business providing furniture alteration & design as well as upholstery services.
