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Loose Button Upholstery
Loose Button Upholstery

Loose Button Upholstery Reviews Summary

Rated 5 Star based on 34 Reviews

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Overall Rating
5
/5
34
reviews
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Published on
March 8, 2024
Last updated
March 13, 2024

What do customers think about Loose Button Upholstery?

Loose Button Upholstery appears to maintain a commendable reputation, as evidenced by consistently positive reviews regarding both the quality of craftsmanship and customer service. Customers have expressed significant satisfaction with the transformation and upgrade of their furniture items. A frequent commendation addresses the company's ability to rehabilitate well-loved pieces, optimally blending old memories with new, contemporary aesthetics. Personalized service, highlighted by Lee's involvement, seems to resonate deeply with clients, manifesting in various compliments about the business's support during the design and decision-making processes. Lee's adeptness in offering visual aids for fabric selection and furniture design, as well as logistical coordination with other manufacturers, suggests a comprehensive customer-centric approach. There also seems to be an appreciation for the company's pricing and value for money, which is often described as reasonable, coupled with service identified as efficient, well-communicated, and skilled.

Positive Feedback

Positive aspects of Loose Button Upholstery center on exceptional customer experiences and high-quality service outcomes. Clients report transformed furniture with an improvement often exceeding original conditions, suggesting a strong expertise in upholstery. The customisation service, including providing visual representations and adjusting furniture to the client's desire, has been instrumental in enhancing customer satisfaction. Moreover, Lee's personal touch in customer interactions, combined with his professional knowledge and facilitation, adds to the perceived value of the services. The ability to work within a specified budget without compromising on result quality and remaining communicative throughout the order and delivery process is another pillar sustaining the company's favorable reception. Reviews highlight the swift turnaround time, adept craftsmanship, and strong support for locally-made products as substantial reasons for their recommendations.

Concerns and Threads

The reviews provided do not reveal any explicit negative experiences or customer dissatisfaction with the services of Loose Button Upholstery. All testimonials reflect positive encounters and commendations. However, it should be noted that a lack of critical feedback within this particular dataset does not preclude its existence; it may mean that customers with less than satisfactory experiences have not shared their views extensively or within this sampled space. Potential customers should consider seeking a wider range of sources for a fully-rounded understanding of the company's customer experience spectrum.

Frequently asked questions about Loose Button Upholstery

Can Loose Button Upholstery reupholster furniture to look modern?

Yes, Loose Button Upholstery specializes in reupholstering and transforming furniture. They can modify existing pieces with contemporary elements such as multiway fabric and chrome legs to give it a modern appearance while retaining the item's comfort and memories.

Is it possible to get a custom-made furniture piece from Loose Button Upholstery?

Yes, Loose Button Upholstery offers bespoke furniture services. They are adept at crafting custom pieces like shoe benches and window seat cushions, and they provide a selection of fabric swatches and assistance throughout the design process.

How does Loose Button Upholstery handle communication and project updates?

Communication is highlighted as a standout feature in the customer experience with Loose Button Upholstery. Lee is noted for his excellent communication skills, providing consistent updates and support from initial fabric selection to delivery.

What are customers saying about Loose Button Upholstery

Loose Button Upholstery
Katie Neilan
5-Star
4 months ago
We used Loose Button to cover our sofa and we are so happy we did! We loved the shape of our couch but the kids had ruined the upholstery over the years. It now looks brand new and actually better than when we first bought it. Highly recommend.
Loose Button Upholstery
Thomas Bett
5-Star
4 months ago
Lee did a fantastic job reupholstering the cushions on our armchair. Efficient, good value and the chair looks great!!
Loose Button Upholstery
Sandy GW
5-Star
4 months ago
Lee was extremely helpful at all stages of my order, from deciding what fabric I wanted, to the design of my headboard and matching cushions. He helped make the process seamless by liaising with my bed manufacturer, so I didn't have to get involved. The end result is beautiful and very well crafted.
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About Loose Button Upholstery

Upholstery

We provide a full re-upholstery and custom-made furniture business for commercial and domestic usage. We also off a design/build service and newly designed frames for bespoke requirements

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