SHOP TJC LIMITED Reviews

Overall sentiment for TJC as an online jewellery and shopping channel is mixed, with a noticeable split between positive long-term customer experiences and criticisms regarding customer service after purchase. Reviewers consistently mention both satisfaction with TJC’s value, fast delivery, and enjoyable shopping process, as well as frustration with after-sales support, particularly regarding returns, repairs, and order handling. Concerns about product presentation and pricing tactics also appear in several comments.

The most frequent positive themes include friendly and knowledgeable presenters, prompt deliveries, a wide selection of products, and added benefits like community engagement and charitable initiatives. However, critical feedback highlights issues with TJC’s handling of faulty items, difficulty in communication once problems arise, and some dissatisfaction with inconsistent pricing or promotional claims. Repeat customers and long-term buyers mainly express loyalty, while most negative reviews point to specific, unresolved incidents.

Assessing TJC’s reputation based solely on reviewer feedback, the company is regarded as a popular choice in the online and televised shopping sector, especially for jewellery, yet faces ongoing reputational challenges around after-sales processes and product transparency. For customers in the UK, TJC remains well-known and retains a strong base of loyal shoppers, though concerns about customer care may impact trust for new buyers.

TJC is an online and television-based shopping channel specializing in the sale of jewellery, fashion accessories, beauty products, and homeware. It operates primarily in the United Kingdom, offering customers a direct purchasing experience via broadcast TV and its e-commerce website.

The company manages logistics such as fast delivery and offers value-added features like a personal shopper service and a VIP customer community. Orders can be placed and returned through a streamlined system, and TJC also features live presenters to showcase items and assist with purchases.