Shepherd Chartered Surveyors Reviews

What steps does Shepherd Chartered Surveyors take to ensure the accuracy of their home reports?

Shepherd Chartered Surveyors claims to employ experienced and knowledgeable surveyors to deliver accurate home reports. However, if you have concerns about accuracy, it's recommended to discuss their quality assurance processes and the qualifications of the personnel assigned to your case.

Can I rely on Shepherd Chartered Surveyors to identify issues like asbestos when purchasing a property?

While Shepherd Chartered Surveyors should be able to identify such issues, there have been instances where customers experienced oversights. It’s advisable to inquire directly about their protocols for inspecting hazardous materials and consider getting a second opinion if needed.

How does Shepherd Chartered Surveyors handle customer complaints and grievances?

The company's policy should be to investigate and resolve customer complaints thoroughly. However, reviews suggest that the response to grievances varies. As a potential customer, you may wish to understand their complaint resolution process before engaging their services.