Common themes include clear explanations during surveys, prompt scheduling, in-depth reporting, and a willingness to answer questions without pressuring clients into additional purchases. Reviewers often highlight the friendly and knowledgeable approach of both in-office and on-site staff. Several customers note work at both residential and commercial sites, and many found the booking and warranty process straightforward and efficient in Scotland. The professionalism and responsiveness of surveyors and technicians are mentioned in nearly every review.
In conclusion, Matheson Damp Services is regarded as a dependable and trustworthy damp surveying and remedial firm in Scotland. Repeat recommendations and referrals from clients and industry professionals, together with smooth resolution of any issues, reinforce a strong local reputation. Overall, reviewer sentiment demonstrates confidence in Matheson Damp's consistent, well-organized service approach for damp problems.
Fantastic communication
the booking process was straightforward
Incredibly friendly and knowledgable
Great service from beginning to end.
Great service.
went above and beyond to rectify an oversite
Great communication and time keeping.
Did a great job and left site clean and tidy.
fabulous. Andrew and Callum arrived timeously
very helpful in providing useful information