Allcott Associates LLP has received mixed reviews that illustrate both strengths and challenges the company faces in its service delivery. A significant number of customers have praised the thoroughness and comprehensiveness of the surveys conducted, citing detailed documentation that includes estimated costs for repairs, which is indicative of the value placed on strong and objective reporting. Customer service is frequently highlighted as a positive aspect, with staff being described as friendly, helpful, and responsive. The firm's ability to deliver reports within a reasonable timeframe and at a reasonable cost contributes to customer satisfaction. However, there are notable instances of dissatisfaction, particularly with regard to the discovery of issues post-survey that were not reported, potentially pointing to gaps in thoroughness or oversights during the survey process. Additionally, concerns around communication, mainly when it came to the fulfillment of obligations and the handling of disputes, have been expressed negatively by a business owner. These accounts suggest opportunities for Allcott Associates LLP to improve their methods of client engagement and resolution of disputes to uphold their reputation.

Allcott Associates Llp Reviews
Rated 4.6 based on 40 Reviews
82 King St, Manchester M2 4WQ
Surveyors | Manchester