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Allcott Associates Llp Reviews

Rated 4.6 based on 40 Reviews

82 King St, Manchester M2 4WQ

Surveyors | Manchester

Published on
February 9, 2024
Last updated
March 13, 2024

Reviews Summary

Allcott Associates LLP has received mixed reviews that illustrate both strengths and challenges the company faces in its service delivery. A significant number of customers have praised the thoroughness and comprehensiveness of the surveys conducted, citing detailed documentation that includes estimated costs for repairs, which is indicative of the value placed on strong and objective reporting. Customer service is frequently highlighted as a positive aspect, with staff being described as friendly, helpful, and responsive. The firm's ability to deliver reports within a reasonable timeframe and at a reasonable cost contributes to customer satisfaction. However, there are notable instances of dissatisfaction, particularly with regard to the discovery of issues post-survey that were not reported, potentially pointing to gaps in thoroughness or oversights during the survey process. Additionally, concerns around communication, mainly when it came to the fulfillment of obligations and the handling of disputes, have been expressed negatively by a business owner. These accounts suggest opportunities for Allcott Associates LLP to improve their methods of client engagement and resolution of disputes to uphold their reputation.

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What Customers Are Saying About Allcott Associates Llp?

Trustguide uses AI to extract key phrases from reviews about Allcott Associates Llp and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Allcott Associates Llp's customers had a positive experience.

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Allcott Associates Llp Ratings

1

As of Based on 40 revies as of Feb 09, 2024

Allcott Associates Llp Score

As of Based on 40 revies as of Feb 09, 2024

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Customer Reviews

As of Mar 13, 2024, 40 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Allcott Associates Llp's publicly available reviews View source

Sarah Cockman rated Allcott Associates Llp 1 stars
10 months ago
I am really appalled by the survey we received on the house we purchased and would advise strongly against the increasing levels of cover, having thought if we went for the most detailed we would have more security and knowledge. Having found over the last year dangerous installations and parts of the building deemed ‘unsafe for use’ by various contractors I am shocked none of this appeared on the survey. Being told there were ‘stains to surfaces’ were entirely irrelevant considering the costs we have had to incur to fix problems I would have expected to have know about. The one I had on a prior property through the bank was far superior.
Martin S rated Allcott Associates Llp 1 stars
a year ago
We instructed Allcott to conduct a survey on a house we had made an offer on. The property was around 58 years old and needed quite a bit of updating. What we didn’t know was that under the surface there were a considerable number of issues. Chris the surveyor undertook the most thorough survey we have ever experienced and prepared an exemplary and comprehensive report which clearly, objectively and concisely set out the outcomes of the survey. We withdrew from the purchase as a result which saved us from the considerable cost and inconvenience which we would have incurred had we proceeded with the purchase. The customer service is also second to none with this firm and we can thoroughly recommend them. We will certainly use them again when we find another suitable property to purchase.
Kirsty McQueen rated Allcott Associates Llp 1 stars
a year ago
Very friendly and helpful from my initial contact through to receiving the report. All done within a good timeframe and at a reasonable cost - I'm really pleased with the service. Follow up from the administrative team was very welcome as I had some queries following the report, to which the Surveyor came straight back without any fuss at all. Would recommend.

Frequently Asked Questions About Allcott Associates Llp

How detailed are Allcott Associates LLP's property surveys?

Reviews suggest that Allcott Associates LLP generally provides in-depth and detailed surveys, often with a comprehensive report that includes a summary of actionable items and estimated costs for potential repairs. Customers commend the level of detail and thoroughness, though there have been instances where some major issues were reportedly overlooked.

What is the customer service experience like with Allcott Associates LLP?

Many customers have reported positive experiences with Allcott Associates LLP's customer service, describing staff as friendly, responsive, and helpful. Follow-ups to customer queries tend to be swift, and the firm is seen as accommodating. However, some reviews highlight weaknesses in communication and transaction dispute resolution.

Can I trust the survey results from Allcott Associates LLP for decision-making on property purchases?

Based on reviews, Allcott Associates LLP surveys have been instrumental for several customers in making informed decisions about property purchases. Reports have been detailed enough to reveal critical issues that have led buyers to withdraw from purchases, potentially saving them from significant costs. It is advisable to consider the variability in experiences and ensure that your expectations are clearly communicated to the firm.

About Allcott Associates Llp

Surveyors

Allcott Associates provides RICS building surveys and RICS HomeBuyer reports across Manchester, and surrounding areas, including Salford, Stockport and Macclesfield.Our survey reports are some of the most detailed in the industry, yet are described in straightforward language with photos throughout. Our local surveyors are happy to meet you on site and will be on hand with fast responses to any questions.We are unique in that our team comprises both surveyors and structural engineers, giving you access to a breadth of expertise and in-depth knowledge of structural building defects. This means that we can offer a complete survey package, providing professional advice on any structural issues, eliminating the need for referrals.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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