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Rush Hair & Beauty Manchester Reviews

Rated 4.2 based on 399 Reviews

69 Deansgate, Manchester M3 2BW

Hairdressers | Manchester

Published on
February 28, 2024
Last updated
March 13, 2024

Reviews Summary

Analysis of the customer reviews for Rush Hair Manchester suggests that the salon generally maintains a high standard of service, with many customers expressing satisfaction with their experience. Positive comments often commend the stylist's ability to understand and execute the desired haircuts and colors, highlighting the skill level within the salon. Additionally, interactions with staff are frequently described as enjoyable, contributing to a positive atmosphere and an overall pleasant customer experience. The salon's ability to rectify previous issues, as mentioned by a customer regarding manager Margaret, indicates a commitment to customer satisfaction and service recovery. However, there is a serious concern raised by a dissatisfied customer who reported a negative experience that resulted in hair damage. This incident suggests inconsistency in the quality of treatments provided and raises questions about staff competence in some isolated cases.

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What Customers Are Saying About Rush Hair & Beauty Manchester?

Trustguide uses AI to extract key phrases from reviews about Rush Hair & Beauty Manchester and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Rush Hair & Beauty Manchester's customers had a positive experience.

Positive
Neutral
Negative

Rush Hair & Beauty Manchester Ratings

5

As of Based on 399 revies as of Feb 28, 2024

Rush Hair & Beauty Manchester Score

As of Based on 399 revies as of Feb 28, 2024

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Customer Reviews

As of Mar 13, 2024, 399 customers have reviewed this business and rated it 4.2 Star out of 5. Trustguide conducted an in-depth analysis of Rush Hair & Beauty Manchester's publicly available reviews View source

Cristiana Meduri rated Rush Hair & Beauty Manchester 5 stars
a month ago
I had a lovely morning having my hair done in this salon for the first time! The stylist who assisted me has been great, allowing for us to have some small talks and chats which was really nice. She has explained me step by step what she was going to do with my hair, which I find super important! Very happy with the results, no disappointment with Rush! And the manager Margaret has been great solving a previous problem I have had. Recommended if you like to have a quality pampering time! ❤️
Hannah McCrissican rated Rush Hair & Beauty Manchester 5 stars
a month ago
I’m visiting Manchester from Belfast and decided i wanted my hair done. I booked with Rush as it was near my hotel. I had Maddy as my stylist and she was so lovely! I wanted my hair to be as close as my natural colour and she got it perfect! Great cut and styling too, i am so pleased, thank you so much!❤️
Lady Iris Budimlity rated Rush Hair & Beauty Manchester 5 stars
a month ago
I am not happy at all! I went to get a hair strengthening treatment and the woman who did my hair was completely incompetent of doing her job properly! I got my hair washed and she started with cold water, then at the next rinsing she used too hot water, and then cold again. Not to mention that she made me wait for 15 minutes at the start of my appointment, because her previous client was also unhappy with her job! Then she ditched that client so I don't wait too long, and come to me. I am very disappointed going to the RUSH salon, as my hair got damaged, yet I went for a help treatment to save my hair. When she put the strengthening product on my hair at the washing she even brushed my hair badly causing a lot more damage to my hair! All professional and non-professional people knows that you never brush a hair when its wet and have a product on it because that damages the hair even more! When I stand up from the chair I looked back, and she nervously hide the brush, so I can't see what she have done, and didn't even put proper attention to what she was doing! She was ignorant even while drying my hair, and said she won't put heat onto my hair, yet the dryer was burning my scalp when she got closer to it. Unfortunately I don't know her name, but she has short grey/blond hair, otherwise I would address her by her name straight! I want my hair back that I hardly grown in the past 6 years, and now all I have left is a tiny pony tail. I am traumatised and will NEVER go back into that salon! The damage caused to my hair will never be fixed! Maybe its ganna grow down in next 6 years and maybe then my hair will be better again! I don't attach a photo because there's no hair to take a picture of left!

Frequently Asked Questions About Rush Hair & Beauty Manchester

What can I expect from my first visit to Rush Hair Manchester?

First-time visitors often report a warm welcome and a detailed consultation. Stylists typically take the time to discuss and understand your hair requirements, and they keep you informed throughout the service.

Are the stylists at Rush Hair Manchester capable of matching hair color to natural shades?

Yes, many reviews highlight the stylists' proficiency in color matching. Stylists at Rush Hair aim to achieve results that align closely with natural hair color, as per client requests.

How does Rush Hair Manchester handle customer dissatisfaction or complaints?

Managerial involvement in problem-solving is mentioned in the reviews, indicating that the salon takes steps to address and resolve issues. However, prospective customers should communicate concerns promptly for effective resolution.

About Rush Hair & Beauty Manchester

Hairdressers

Our Rush hairdressers in Manchester is situated in the bustling city centre for maximum convenience. Book your next appointment online or stop by for a consultation – our friendly team of stylists can assist with everything from balayage to a Keratin blowdry.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.