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Rush Hair Reviews

Rated 4.4 based on 369 Reviews

11 Ranelagh St, Liverpool L1 1JW

Hairdressers | Liverpool

Published on
July 7, 2024
Last updated
July 7, 2024

Reviews Summary

The overall company reputation of Bottega Hair Liverpool, as derived from diverse customer reviews, reflects a generally positive image characterized by the expertise and professionalism of its stylists, specifically Bianca and Lyndsay. Customers frequently applaud the outcomes of complex hair treatments like highlighting, keratin treatment, and haircuts for challenging hair types. High standards in skills, keen attention to detail in styling, and the ability to manage and transform problematic hair are key elements contributing significantly to the positivity surrounding the salon's reputation. Another aspect contributing to the salon’s high standing is their customer service, with particular praise being directed towards the welcoming atmosphere and personable staff, which have left many customers feeling special and eager to return. Nevertheless, there is a noteworthy undercurrent of dissatisfaction concerning pricing and transparency, with some customers reporting discrepancies between quoted prices and final charges, and a few felt their experiences were rushed and lacked the expected level of care.
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What Customers Are Saying About Rush Hair?

Bianca is excellent

colouring magician

even better than I asked for

extremely happy with how it turned out

So happy with results

was so kind and lovely

amazing hair cut

worth every penny

super talented

Trustguide uses AI to extract key phrases from reviews about Rush Hair and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 77.78% of Rush Hair's customers had a positive experience.

Positive
77.78%
Neutral
0%
Negative
22.22%

Rush Hair Ratings

5

As of Based on 369 revies as of Jul 07, 2024

Rush Hair Score

77.78%

As of Based on 369 revies as of Jul 07, 2024

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Customer Reviews

As of Jul 07, 2024, 369 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Rush Hair's publicly available reviews View source

ZD H rated Rush Hair 5 stars
2 months ago
Have had my hair done by Bianca multiple times over the last 6 months and she is excellent. I initially came and had a full head of highlights and I have been coming to the salon regularly since then to have them refreshed. I have thick, black Asian hair and she has managed to lighten my hair and give me a beautiful multi tonal light brown/blonde hair. My hair has also never been healthier despite being bleached and she also gives me the best haircuts (long layers) and blow dries. I had a keratin treatment with her in January which is a smoothing treatment (not straightening) and the results have been fantastic. Overall I definitely recommend Bianca if you want beautiful hair.
Indre Neo rated Rush Hair 5 stars
5 months ago
Lyndsay is a hair expert, colouring magician and the overall best hairdresser I have ever had the pleasure of trusting my hair with. I used to have shortish brittle hair. It has been resurrected and it’s in the best shape ever now.
Varsha M N rated Rush Hair 5 stars
5 months ago
I had a less-than-pleasant experience here. I visited the place yesterday for the keratin smoothing treatment and an haircut. Firstly the keratin treatment, their so called kerasilk, it wasn’t applied evenly and ironed properly. It lacked attention to detail. The stylist’s approach seemed rushed and haphazard, the lack of precision made it evident once my hair dried. The promised smoothness and manageability were nowhere to be found. I was left wondering if the proper techniques and products were used, given the underwhelming results. Additionally, the stylist’s lack of communication about the process and aftercare left me feeling uninformed and somewhat abandoned. Would have appreciated more transparency in terms of post treatment care and maintenance. I experienced discomfort due to rough handling and pulling my hair by the scissors which led to a rather uncomfortable and painful experience giving me horrible headache. My hair was pulled and tugged, and it was so unprofessional, what should have been a pleasant pampering experience. The haircut was far from what I wanted. I was also surprised to find that no serum or protective product was used after the final wash, before applying heat to my hair. To make the matters worse, I was shocked to find that the final cost after the service was significantly higher (£290) than the initial quoted price at the time of booking (£161). Are you kidding me?!! This left me blindsided and disappointed. I had budgeted based on the initial quote. This raised questions about the transparency and honesty of the salon’s pricing and practices. This is called DAY LIGHT ROBBERY! Was the service worth the price? DEFINITELY NOT! It was not even worth paying for! All in all, the experience was terrible, so traumatic what more than my words can describe. It left me with hair that was in worse condition than when I arrived. And I felt like I was simply being rushed through the service. It’s just so hard to find a good salon these days. This experience was more like paying to get tortured and I wish I could sue them. This has unfortunately made me hesitant to return to this salon nor suggesting my friends or family. NEVER GOING BACK TO THIS HELL!

Frequently Asked Questions About Rush Hair

Can I expect the stylists at Bottega Hair Liverpool to handle complex hair types and styles?

Yes, Bottega Hair Liverpool has received positive reviews for successfully managing and styling complex hair types, including thick, long, and black Asian hair. The stylists, especially Bianca and Lyndsay, are praised for their expertise in this area.

Should I be aware of any discrepancies in pricing at Bottega Hair Liverpool?

It is advisable to confirm the final service price beforehand, as some customers have reported differences between the initial quoted price and the final charge at checkout. Clarify any potential additional costs or variations in service prices to avoid any unexpected expenses.

What should I expect in terms of the salon atmosphere and customer service at Bottega Hair Liverpool?

Customers have praised the welcoming atmosphere, attentive staff, and additional touches like quality coffee. Personalized care and professionalism contribute to a positive salon experience.

About Rush Hair

Hairdressers
Finding it tricky to find a reputable hairdresser? Bottega Hair Liverpool is your premier destination for exquisite hair services in Liverpool. With over 9 years of expertise serving the Liverpool community, our skilled team of hairdressers specialise in precision haircuts, vibrant colouring, luxurious treatments, and expert styling. Step into our modern hair salon located opposite Central Station and a 5 minute walk from Liverpool Lime Street Station, and experience the Bottega difference. Book your hair appointment at our Liverpool salon and let one of our expert hair stylists elevate your hair game today.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.